Job Description

Requisition ID:

906197

Store #

: Q0E638 ALPI - Downtown

Position:

Temps plein

Total Rewards:

Benefits/Incentive Information

Are you enthusiastic and fascinated by the world of optics? Do you like to work with designer eyewear, quality optical frames and products? Join us and discover a challenging, vibrant and caring work environment in the heart of Montreal.

We are a multi-disciplinary team of eye care professionals (optometrists, opticians and eyewear stylists), who has a fashion forward mindset, offers personalized eye care services and carefully selected quality eyewear products: glasses, sunglasses, lenses, and contact lenses from popular power brands and renowned independent brands.

Antoine Laoun Optician is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
FONCTION GENERALE

La mission globale du gerant de magasin est d'etre un leader au sein de l'organisation Antoine Laoun. Le Store Manager fournit des indicateurs de performance cles en integrant la Brand Story et en assurant une execution sans faille de l'experience client.



PRINCIPALES TACHES ET RESPONSABILITES
S'assurer que l'equipe Antoine Laoun fournit un service client inegale Fournir une formation et un encadrement a l'equipe en tirant parti des programmes fournis par l'entreprise. Analyse les rapports pour creer et mettre en oeuvre des plans d'action pour ameliorer les KPI du magasin, notamment :
o NPS - Score Net Promoteur ; % de ventes par rapport au plan ; Nombre de clients ; Paire complete ; Travail; Saturation de la formation ; Croissance des examens ; et d'autres
Attire et embauche une equipe tres engagee pour garantir que le magasin dispose des bonnes personnes au bon endroit et au bon moment. S'associe au docteur en optometrie pour ameliorer l'experience client et patient et piloter les KPI du magasin. Est fier du magasin et guide l'equipe pour executer parfaitement toutes les taches operationnelles, d'inventaire et visuelles conformement aux directives afin de garantir la meilleure experience client et patient. S'assure que tous les programmes de securite approuves par l'entreprise sont mis en oeuvre et maintenus de maniere coherente conformement aux normes afin de maintenir un environnement de travail sur et amusant.




QUALIFICATIONS DE BASE
Bachelier ou equivalent Licence d'Etat (le cas echeant) et/ou certification ABO dans les Etats sans licence 4+ annees d'experience en gestion/supervision Connaissance complete des operations, des processus et des implications commerciales Fortes competences d'influence et de negociation Competences en matiere de constitution d'equipe et de gestion Connaissance de la theorie et des produits optiques actuels Fort communicateur et auditeur Solides competences de base en mathematiques (addition, soustraction, multiplication, division) Aptitudes de vente Familiarite avec la caisse enregistreuse, les ordinateurs et les calculatrices Capacite a gerer le temps dans des delais serres




QUALIFICATIONS PREFEREES
Diplome collegial ou equivalent Certification finale d'inspecteur Antoine Laoun Programme de qualite, d'ajustement et d'ajustement Antoine Laoun Experience anterieure dans le service client et la vente au detail Connaissance de la marchandise actuelle du magasin Haut niveau de sens des affaires pour inclure une connaissance detaillee de AL Dashboard




Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.



EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.



We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.