Job Description

Position Summary:

Hockley Valley Resort is seeking a friendly and service-oriented

Golf Pro Shop Guest Service Agent

to join our team on a seasonal, part-time basis until the end of October. This role is key to delivering exceptional guest experiences, both in the Pro Shop and on the golf course. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for golf and hospitality.

Key Responsibilities:

Greet guests warmly upon arrival and provide exceptional service throughout their visit

Assist with booking tee times and processing transactions

Provide knowledgeable information on golf products, services, and facility amenities

Direct golfers and assist with course logistics as needed

Open and close the Pro Shop, following established procedures

Handle phone inquiries professionally and efficiently

Maintain organized and well-stocked retail displays

Ensure the Pro Shop is clean, tidy, and visually appealing

Perform other duties as assigned by leadership

Qualifications:

Previous customer service experience is an asset

Must have valid

Smart Serve Certification

Available to work evenings, weekends, and holidays

Strong verbal and written communication skills

Excellent attention to detail and multitasking ability

Friendly, professional demeanor and team-focused attitude

Work Conditions:

Must be able to stand for extended periods

Regular bending, crouching, and lifting may be required

Job Types: Part-time, Seasonal
Contract length: 2 months

Pay: $17.69 per hour

Ability to commute/relocate:

Mono, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person