Global Inclusion Consultant (account Manager)

Toronto, ON, Canada

Job Description


GP Strategies Corporation is one of the world\'s leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we\'ve learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at .

Working with some of the most talented and inspiring global inclusion and diversity professionals, this position requires a strong aptitude for anticipating client needs and generating leads to discover opportunities and position GP\'s DEI \xe2\x80\x99full solution portfolio, whilst engaging with internal teams to build the solutions plan that delivers optimum client value. You will be working alongside a team of people including lead generators, marketing professionals, inclusion trainers and project managers.

Key Working Relationships

  • Head Of Sales
  • Major DEI Clients
  • DEI Leadership Team
  • Account Managers
  • Project Managers
  • Central Services
  • External Training Providers
Main Duties and Responsibilities
  • Develop business with existing/new clients to meet key financial targets
  • Serve as lead point of contact and coordination for all client liaison and customer matters
  • Negotiate contracts & close agreements to maximize both revenue and profit
  • Engage with clients at all levels from director down, create trusted advisor insider relationships with key accounts, customer stakeholders and executive sponsors to sustain a long-term relationship
Communications and Relationships
  • Build and maintain a constructive and positive relationship with all services and clients
  • Liaise with internal customers, associates and external suppliers to maintain relationships and ensure continued professionalism
Professional and Personal Development
  • Critically reflect on own competence and actively participate in regular performance reviews run by Head of Sales
  • Identify and participate in learning and development opportunities to enhance personal skillset which will be brought forward to Head of Sales
The post holder will be a meticulous in their approach, able to follow instruction and ensure a positive approach. This role is built on a blend of lead generation, sales and consultancy - meaning the role is best suited to someone who enjoys a diverse workload with plenty of variety and significant responsibility.

Key attributes for this role include
  • Knowledgeable in DEI with proven experience in sales and account management Ie recruitment or training sales
  • Attention to detail, ability to work to clear guidelines and an organized approach
  • History of managing and developing large, global accounts
  • Minimum of 3 years of high performing learning sales and consultancy experience working with global clients
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills so you become a trusted advisor
  • Strong IT skills
  • A positive approach to customer service both internal and external
  • A willingness to take on administrative tasks.
Desirable Skills
  • Consultative & solution selling methodology
  • Experience in selling to HR, I&D, L&D, Training or Talent would be a great addition
  • Although a limited amount of travel is assigned to this role, it is a remote position which requires the post holder to be motivated, disciplined and able to work under their own initiative.
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That\'s how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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GP Strategies

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Job Detail

  • Job Id
    JD2284907
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned