Job Description

Sandvik is looking for a

Global Account Manager

Location: Canada

Sandvik Mining and Rock Solutions

Sandvik Mining and Rock Solutions (SMR) is a global leading supplier of equipment and tools, parts, services, digital solutions and sustainability-driving technologies for the mining and infrastructure industries. One of our key success factors are our 17,000 dedicated employees \xe2\x80\x93 the ones who brought us to the market-leading position we hold today, and the ambassadors of our brand and culture. To continue attracting, engaging and developing top talents in a relevant way for our business, we\xe2\x80\x99re now making a move towards an even more employee-centric, digital and agile approach.

In line with the Sandvik Shift strategy \xe2\x80\x93 our platform to enable necessary shifts focusing on growth and improved customer service \xe2\x80\x93 we\xe2\x80\x99re now looking for a Global Account Manager for Sandvik Mining and Rock Solutions. Are you ready to embark on an exciting career, where you get the chance to work together with brilliant minds and shape best practices in an international environment?

About this opportunity

We are seeking a Global Account Manager responsible for driving sustainable and profitable growth, leading the value selling team effort, and delivering exceptional customer service. You will be the customer expert, deeply embedded in their organization, understanding their needs, and contributing to their success with Sandvik\'s support.

As the Global Account Manager, you will assess Sandvik\'s position with the customer, identify opportunities, and develop a winning strategy and action plan for the account teams to proactively offer valuable solutions. You will act as an ambassador of Sandvik, ensuring quality communication, managing and building customer relationships, involving the internal Sandvik network, and fostering mutually beneficial business partnerships.

This position is located in Canada. Frequent interactions will be required across countries and continents where this customer is active, with both local account teams and key customer contacts. While it is a full-time role, Sandvik recognizes the importance of flexible working options.

You will report to the VP Global Accounts, based in France, Europe.

Key Responsibilities

• Develop and manage a detailed plan engaging with internal stakeholders to drive future business growth and co-create long-term value within the relationship.
• Cultivate relationships with internal and external stakeholders to deliver effective engagement across all levels to ensure that identified value is captured.
• Ensure customer stakeholders understand the value delivered by Sandvik\'s offerings and how it applies to their specific needs.
• Monitor performance against plan expectations and take decisive action to adjust as necessary.

Your qualifications

As an experienced business professional, you thrive in a globally dispersed team and stakeholder environment. You possess strong analytical and strategic thinking skills, constantly seeking innovative approaches to grow business and increase market share. Your track record includes successfully leading and developing teams to execute effective account management strategies. With exceptional communication skills and a multicultural understanding, you excel in fostering collaborative relationships with key stakeholders.

Your initiative, drive, and determination to set targets, achieve goals, and deliver exceptional customer satisfaction are key factors in the selection process. You can thrive in a matrix organization and are willing to travel as required.

Fluency in English, both written and verbal, is essential due to our international setting.

A few words about us

At Sandvik, we are a technology-driven, innovative, entrepreneurial, and inclusive company. Success is a team effort, and we value the power of diversity and invest in supporting each other, learning together, and celebrating our differences. To learn more about us, visit our stories hub, LinkedIn, or Facebook.

Application

We eagerly await your application, due no later than August 31, 2023. Our recruitment process is open, fair, and considers all applicants based on the specified requirements profile to find the best match for the position. To read more about Sandvik and apply, please visit our career site at ) and provide Job ID: R0057510.

Contact information

For further information about the recruitment process, please contact . Please note that we do not accept applications via email. Kindly use our career site.

Prior to this recruitment, we have already determined the advertising channels and marketing campaigns we will utilize. Therefore, we kindly decline any contact from marketing or recruitment agencies regarding additional channels or campaigns.

Sandvik