Gibbons has been showcasing Whistler to the world since 1979, cultivated from one family\xe2\x80\x99s love for Mountain Culture and the desire to keep the culture alive whilst reinvesting in the communities that surround it. We operate venues, run festivals, brew beer, talk travel and throw parties whilst striving for the best company culture in the world. We are so excited about the work we do and the exceptional peers we work alongside. We are here to create amazing experiences!
The next level in travel, Gibbons Life, is here to provide our guests with authentic Whistler experiences! Gibbons Life incorporates: Gibbons Life Accommodations, our vacation rental service, and The Mountain Club Whistler, a private members club located in the Westin Hotel.
We are looking for a customer service superstar with an impeccable eye for detail who is eager to learn and grow their skills and knowledge of tourism and hospitality.
Main Duties
Gibbons Life Accommodations
Handling Gibbons Life Accommodations administrative duties: creating and sending check in codes and information, performing pre-arrival atmosphere checks of condos, responding to guest inquiries on phone and email
Checking and monitoring of reservations from a variety of booking platforms: Booking.com, Expedia, AirBnb, VRBO etc
Coordination of cleaning teams and room assignments
Monitoring and ordering of in room guest amenities
Mountain Club Whistler
Handling Mountain Club administrative duties: membership renewals, emails, phone calls, creation of access keys and fobs.
Outreach to Mountain Club membership waitlist
Performing in person tours of Mountain Club facilities (appointment only)
Preserve and maintain exemplary standards of Mountain Club facilities
Assisting in the organization and planning of member events
Requirements
Excellent communication skills, both written and verbal
Excellent interpersonal skills
Positive, energetic, and passionate about delivering memorable experiences
Hotel/Property Management experience is considered an asset
Some minor lifting may be required
We look forward to hearing from you!
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.