Job Description

English Below

Relevant de la directrice, Le Centre Eaton de Montr\xc3\xa9al, Place Montr\xc3\xa9al Trust et Le 1500. Le titulaire du poste veille \xc3\xa0 ce que l\xe2\x80\x99entretien des centres commerciaux et \xc3\xa9difice \xc3\xa0 bureaux soit effectu\xc3\xa9 selon les meilleures pratiques. Dans l\xe2\x80\x99ex\xc3\xa9cution de vos fonctions, vous serez responsable au bon d\xc3\xa9roulement des activit\xc3\xa9s relatives \xc3\xa0 toutes les op\xc3\xa9rations et les aspects techniques des propri\xc3\xa9t\xc3\xa9s et au maintien de ces actifs. Vous prendrez en charge les activit\xc3\xa9s d\xe2\x80\x99ordre techniques telles l\xe2\x80\x99\xc3\xa9lectrom\xc3\xa9canique, l\xe2\x80\x99architecture, l\xe2\x80\x99entretien pr\xc3\xa9ventif et autres m\xc3\xa9tiers du b\xc3\xa2timent et verrez \xc3\xa0 ce que l\xe2\x80\x99ensemble des propri\xc3\xa9t\xc3\xa9s respectent les normes de la Soci\xc3\xa9t\xc3\xa9. Vous assurerez la gestion des contrats de service des diff\xc3\xa9rents entrepreneurs, des \xc3\xa9quipes techniques en place, et serez en contact avec les d\xc3\xa9taillants pour leur offrir des services de qualit\xc3\xa9 sup\xc3\xa9rieure.

Les principales responsabilit\xc3\xa9s incluent :

• Assurer les op\xc3\xa9rations des propri\xc3\xa9t\xc3\xa9s, y compris la gestion du personnel d\'entretien m\xc3\xa9nager, de maintenance, des entrepreneurs externes et des installations techniques des immeubles (CVC, syst\xc3\xa8mes m\xc3\xa9caniques et \xc3\xa9lectriques, contr\xc3\xb4les de l\'immeuble et gestion du risque);
• Analyser, suivre et contr\xc3\xb4ler rigoureusement la qualit\xc3\xa9 de service des travaux de r\xc3\xa9paration, d\xe2\x80\x99entretien m\xc3\xa9nager et technique de l\xe2\x80\x99ensemble des propri\xc3\xa9t\xc3\xa9s (\xc3\xa9lectricit\xc3\xa9, plomberie, m\xc3\xa9canique, chauffage, ventilation, climatisation, serrurerie, r\xc3\xa9seau gicleurs incendie, ascenseurs, communication/transmission, structure et architecture);
• Faire les inspections diverses des propri\xc3\xa9t\xc3\xa9s et formuler des recommandations face aux probl\xc3\xa9matiques inventori\xc3\xa9es et \xc3\xa9tablir un plan d\xe2\x80\x99action (annuel et quinquennal);
• \xc3\x89tablir les budgets d\xe2\x80\x99op\xc3\xa9ration annuels des activit\xc3\xa9s sous sa responsabilit\xc3\xa9 et pr\xc3\xa9parer les pr\xc3\xa9visions mensuelles, les rapports sur les \xc3\xa9carts et les rajustements comptables de fin d\xe2\x80\x99exercice;
• \xc3\x89tablir les param\xc3\xa8tres d\xe2\x80\x99ex\xc3\xa9cution des travaux d\xe2\x80\x99am\xc3\xa9nagement des locataires et des travaux correctifs ou de remplacement des divers \xc3\xa9l\xc3\xa9ments structuraux ou m\xc3\xa9caniques des propri\xc3\xa9t\xc3\xa9s, Veiller \xc3\xa0 l\xe2\x80\x99application des lois, codes et r\xc3\xa8glements concernant la s\xc3\xa9curit\xc3\xa9 des occupants, des visiteurs, des sous-traitants et la protection des biens;
• Assurer le maintien et l\xe2\x80\x99optimisation des diff\xc3\xa9rents programmes d\xe2\x80\x99entretien pr\xc3\xa9ventif dans le but de maximiser la fiabilit\xc3\xa9 et la dur\xc3\xa9e vie des actifs;
• Agir \xc3\xa0 titre d\xe2\x80\x99expert dans le cadre de la relation d\xe2\x80\x99affaires aupr\xc3\xa8s des fournisseurs, partenaires riverains, services municipaux et services externes;
• Promouvoir une saine gestion environnementale dans les pratiques des activit\xc3\xa9s sous sa responsabilit\xc3\xa9. Veiller au respect des programmes relatifs au d\xc3\xa9veloppement durable, optimiser les programmes \xc3\xa9nerg\xc3\xa9tiques et s\xe2\x80\x99assurer de l\xe2\x80\x99atteinte des objectifs;
• G\xc3\xa9rer et motiver l\xe2\x80\x99\xc3\xa9quipe d\xe2\x80\x99exploitation;
• Assurer la gestion des contrats d\xe2\x80\x99exploitation - Climatisation Ventilation Chauffage (CVC), de communication, transmission (t\xc3\xa9l\xc3\xa9communication) d\xe2\x80\x99entretien des ascenseurs et tous autres contrats en lien avec les \xc3\xa9quipements des propri\xc3\xa9t\xc3\xa9s;
• En collaboration avec le groupe d\xe2\x80\x99approvisionnement, participer aux appels d\xe2\x80\x99offres pour les services de son secteur, obtenir des devis, n\xc3\xa9gocier et g\xc3\xa9rer tous les contrats de services sous sa supervision;
• R\xc3\xa9pondre aux urgences relatives au fonctionnement des propri\xc3\xa9t\xc3\xa9s;
• Le titulaire de ce poste peut \xc3\xaatre appel\xc3\xa9 \xc3\xa0 travailler les soirs et les fins de semaine lors de projets ou d\xe2\x80\x99\xc3\xa9v\xc3\xa9nements sp\xc3\xa9ciaux.

Connaissances et aptitudes requises

• Baccalaur\xc3\xa9at en g\xc3\xa9nie ou combinaison de formation et exp\xc3\xa9rience jug\xc3\xa9e \xc3\xa9quivalente dans un domaine technique (m\xc3\xa9canique, \xc3\xa9lectrique, \xc3\xa9lectrom\xc3\xa9canique, m\xc3\xa9canique du b\xc3\xa2timent, etc.);
• 8 \xc3\xa0 10 ans d\xe2\x80\x99exp\xc3\xa9rience dans un r\xc3\xb4le de gestion d\xe2\x80\x99immeubles ou de gestion de services techniques destin\xc3\xa9es aux immeubles ;
• Propension marqu\xc3\xa9e pour le service \xc3\xa0 la client\xc3\xa8le;
• Excellentes dispositions au leadership, au coaching, au travail d\xe2\x80\x99\xc3\xa9quipe et souci r\xc3\xa9el de l\xe2\x80\x99am\xc3\xa9lioration continue;
• Esprit analytique et capacit\xc3\xa9 av\xc3\xa9r\xc3\xa9e en r\xc3\xa9solution de probl\xc3\xa8mes;
• Capacit\xc3\xa9 av\xc3\xa9r\xc3\xa9e \xc3\xa0 prioriser efficacement ses t\xc3\xa2ches de fa\xc3\xa7on \xc3\xa0 respecter les d\xc3\xa9lais dans un milieu o\xc3\xb9 les activit\xc3\xa9s se d\xc3\xa9roulent \xc3\xa0 un rythme rapide. Capacit\xc3\xa9 \xc3\xa0 s\xe2\x80\x99adapter \xc3\xa0 des priorit\xc3\xa9s changeantes;
• Esprit d\xe2\x80\x99initiative et approche ax\xc3\xa9e sur les r\xc3\xa9sultats;
• Connaissance des normes LEED et BOMA, orient\xc3\xa9 vers l\xe2\x80\x99environnement est un atout;
• Ma\xc3\xaetrise du fran\xc3\xa7ais et de l\xe2\x80\x99anglais, parl\xc3\xa9 et \xc3\xa9crit;

Pour en savoir davantage sur JLL Canada, visitez:

Reporting to the General Manager, Centre Eaton of Montreal, PMT, Place Montr\xc3\xa9al Trust and Le 1500, the incumbent ensures that the maintenance of shopping centers and the office building is carried out according to best practices. Part of your duties, you will be responsible for the proper conduct of activities relating to all operations and technical aspects of the properties and the maintenance of these assets. You will take charge of technical activities such as electromechanics, architecture, preventive maintenance and other building trades and will ensure that all properties comply with the Company\'s standards. You will manage the service contracts of the various contractors, the technical teams in place, and will be in contact with retailers to offer them superior quality services.

Key responsibilities

• Ensure property operations, including the management of housekeeping, maintenance, external contractors and building technical facilities (HVAC, mechanical and electrical systems, building controls and risk management);
• Analyze, monitor and rigorously control the quality of service of repair, housekeeping and technical work on all properties (electricity, plumbing, mechanics, heating, ventilation, air conditioning, locksmithing, fire sprinkler network, elevators, communication/transmission, structure and architecture);
• Carry out various inspections of properties and make recommendations to address the problems identified and establish an action plan (annual and five-year);
• Establish annual operating budgets for activities under its responsibility and prepare monthly forecasts, variance reports and year-end accounting adjustments;
• Establish the parameters for the execution of tenant development work and corrective work or replacement of various structural or mechanical elements of properties, Ensure the application of laws, codes and regulations concerning the safety of occupants, visitors, subcontractors and the protection of property;
• Ensure the maintenance and optimization of the various preventive maintenance programs in order to maximize the reliability and life of the assets;
• Act as an expert in the context of the business relationship with suppliers, riparian partners, municipal services and external services;
• Promote sound environmental management in the practices of the activities under its responsibility. Ensure compliance with sustainable development programs, optimize energy programs and ensure the achievement of objectives;
• Manage and motivate the operations team;
• Ensure the management of operating contracts - Air Conditioning Ventilation Heating (HVAC), communication, transmission (telecommunication) maintenance of elevators and all other contracts related to the equipment of the properties;
• In collaboration with the procurement group, participate in tenders for services in its sector, obtain quotes, negotiate and manage all service contracts under its supervision;
• Respond to emergencies related to the operation of properties;
• The incumbent of this position may be required to work evenings and weekends during projects or special events.

Key requirements

• Bachelor\'s degree in engineering or combination of training and experience deemed equivalent in a technical field (mechanical, electrical, electromechanical, building mechanics, etc.);
• 8 to 10 years of experience in a building management role or in the management of technical services for buildings;
• Strong propensity for customer service;
• Excellent leadership, coaching, teamwork and a genuine focus on continuous improvement;
• Analytical and proven problem-solving skills;
• Proven ability to effectively prioritize tasks to meet deadlines in a fast-paced environment. Ability to adapt to changing priorities;
• Leadership and results-based approach;
• Knowledge of LEED and BOMA standards, oriented towards the environment is an asset;
• Fluency in French and English, spoken and written;

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