Directeurs de zone sont des leaders qui stimulant les ventes, le service et l'excellence operationnelle dans l'emplacement. Ce role est essentiel pour concretiser la mission d'assurern un service de premiere classe a nos clients et partenaires commerciaux. Un directeur de zone effectuera certaines fonctions d'encadrement et de formation, dirigera l'execution des normes de marchandisage et assurera la supervision generale de la zone pendante
Exigences du poste:
Demontrer une experience de vente dans un environment de vente au detail rapide et axe sur le service
Capacite demontree a accueillir, vendre et remercier le client
Accorder la priorite au client ben tout temps
Offrir un service client memorable et hautement personnalise grace a des analyses des besoins et a des recommandations de produits
Offrir aux clients des produits et service promotionnels
Etre capable de resoudre les problemes de service la clienteles et de les faire remonter au besoin
Creer et entretenir de bonnes relations de travail avec les autres associes
Maintenir l'apparence du magasin en ce qui concerne le marchandisage visuel, l'entretien menager et les normes d'entretien
Effectuer les transactions des clients de maniere efficace et precise sur notre point de vente
Effecteur efficacement et avec precision tous les controles de processus requis
Suivre les politiques et procedures de l'entreprise et maintenir un environment de travail sur
Comprendre et se conformer aux procedures operationnelles normalisees de manipulation des especes et de prevention des pertes
Qualifications du poste:
Diplome d'etudes secondaires ou l'equivalent requis
Au moins un an d'esperience dans le commerce de detail ou le service a la clientele/la supervision est preferable. Capacite a travailler sur differents quarts de travail dans un environnement axe sur l'equipe 7/365
Excellentes competences en service a la clientele et capacite a communiquer efficacement en anglais
Autonome, capable de prioriser et de gerer diverses taches simultanement
Capacite a s'adapter aux priorities changement et aux situations imprevues
Maitrise requise de la lecture, de l'ecriture net des mathematiques
Capacite a reussir la verification des antecedents criminels federaux, la verification des antecedents de Paradies et les exigences applicables de la FAA exigences du ministre des Transports
Travail a l'ordinateur, levage de charges lourdes (40 lbs) longues periodes debout, escalade, levage, flexion, travail de nuit, ou de fin semaine, dans un magasin ou un groupe d'associes aux ventes
Bilingue/francais et anglais
Position Description Summary:
Zone Managers are leaders that drive sales, service, and operational excellence in the location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts.
POSITION REQUIREMENTS:
Demonstrate selling experience in a fast paced, service oriented retail setting
Demonstrated ability to Greet, Sell and Thank the customer
Put the customer first at all times
Provide memorable, highly personalized customer service through needs analyses and product recommendations.
Offer customers promotional products and services
Be able to resolve customer service issues and escalate as required
Create and maintain good working relationships with fellow associates
Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standard
Efficiently and accurately conduct customer transactions on our POS
Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
Efficiently and accurately complete any required process controls (paperwork, etc.)
Follow company policies and procedures and maintain a safe working environment
Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures
POSITION QUALIFICATIONS:
High school diploma or equivalency required
Minimum one year of retail or customer service/supervisory experience preferred
Ability to work various shifts in a 7/365 team orientated environment
Excellent customer service skills and an ability to communicate effectively using the English language
Self-starter able to prioritize and handle various tasks simultaneously
Ability to adapt to changing priorities and unexpected situations
Proficiency required in reading, writing, and mathematics
Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of sales associates.
Able to work varied shifts including weekends, evenings, nights and Stat Holidays.
* Bilingual/French and English
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Job Detail
Job Id
JD2782953
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Sainte-Foy, QC, CA, Canada
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.