Job Description

Summary

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Le chef de projet des services est charge d'identifier et/ou de repondre et de gerer les besoins de service des proprietaires de centrales hydroelectriques dans la zone geographique couverte. Les activites de services transactionnels, egalement appelees activites de soutien aux centrales, sont les services fournis aux centrales hydroelectriques tels que les pieces de rechange, l'assistance technique, l'evaluation de l'etat, la maintenance et les reparations. Les produits connexes sont principalement des produits de turbine hydraulique et de generateur.

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Roles et responsabilites

Le chef de projet Services relevera directement du leader des services Est.


Au cours de la phase ITO (Inquiry to Offer), le chef de projet dirigera et realisera l'offre technique et commerciale avec le soutien de l'ingenieur, du representant des operations sur le terrain et du representant de l'approvisionnement. La meme equipe aidera le chef de projet de services a fournir le travail de service pendant l'etape (de la commande a la remise).


Dans son role, le chef de projet Services devra :

En collaboration avec le directeur des ventes et le leader regional Services, participer a la strategie commerciale de developpement des activites Services. Effectuer des visites de sites, des reunions avec les clients, ecouter les besoins des clients et etre pret a detecter les problemes des clients et a promouvoir les solutions techniques adequates Delivrer la proposition commerciale et technique des Services avec le support de l'equipe regionale Services Etre le chef de projet pour diriger l'execution du travail de services en ce qui concerne l'engagement en matiere de temps, de qualite et de couts. Etablir une relation solide et une intimite avec le client GE tout en demontrant le succes dans l'execution des travaux GE fournit des services de haute qualite a des clients situes a travers le monde et l'employe(e) doit etre capable de fournir des services d'une maniere efficace alignee sur les normes d'excellence de l'entreprise

Qualifications requises:

Baccalaureat d'une universite ou d'un college accredite en genie mecanique ou electrique ou en administration des affaires Experience professionnelle minimum de 7 ans incluant : + experience en gestion de projet (projets de petite taille/projets acceleres/projets de services)
+ experience dans l'industrie des machines tournantes
+ experience en negociation client
Capacite et volonte de se rendre aux centrales hydroelectriques 30 % du temps

Qualifications souhaitees

Experience dans un role commercial ou dans un role de developpement de propositions commerciales Une experience en ingenierie ou en operations sur le terrain est appreciee La connaissance des clients Hydro de la region est appreciee Esprit de service Orientation client et engagement Ratio Dire/Faire eleve, Grande reactivite et agilite Proactif, flexible, autonome Oriente vers la resolution de problemes Le sens des affaires Capacites de leadership pour dynamiser l'equipe locale et creer une dynamique positive A l'aise avec les outils informatiques, incl. suite MS bureautique Anglais - maitrise professionnelle complete Francais - une parfaite maitrise professionnelle serait un atout majeur

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English version:

The Services Project Manager is responsible to identify and/or respond and manage the Service needs of Hydro Power Plant owners within the geographical area covered by the hub location. Transactional service activities, also called Plant Support activities, are the services provided to Hydro Power Plants such as Spare Parts, Technical Assistance, Condition Assessment, Maintenance and Repairs. Related products are mainly Hydro Turbine and Generator products.

Roles and Responsibilities

The Services Project Manager will report directly to the East services leader.


During the ITO (Inquiry to Offer) Stage, the plant support project manager will be leading and doing the technical and commercial offer with the support of the hub engineer, the field operation representative and the sourcing representative. The same team will be supporting the Services Project Manager to deliver the service job during the (Order to Remittance) Stage.


In his role, the Services project manager will :

In collaboration with the sales manager and Services regional leader, be part of the commercial strategy to develop Services activities Conduct site visits, client meetings, listen to customer needs and be ready to detect client issues and promote the adequate technical solutions Deliver Services commercial and technical proposal with the support of the Services regional team Be the project manager to drive the execution of the services job with respect to time, quality, and costs commitment Build strong relationship and intimacy with GE client while demonstrating success in the execution of the jobs GE provides high-quality services to customers/clients located across the globe and the employee must be able to provide services in an efficient manner aligned with the standards of excellence of the company

Required Qualifications:

Bachelor's degree from an accredited university or college in mechanical or electrical engineering or business administration Minimum 7 Years professional experience including : + experience in Project management (small size/fast track projects/services projects)
+ experience in rotating machines industry
+ experience in customer negotiations
Ability and willingness to travel to Hydro Power Plants 30% of the time

Desired Qualifications:

Experience in a commercial role or commercial proposal development role Engineering or Field Operation experience is valued Knowledge of the Hydro customers in the area is valued Service Mindset Customer focus and commitment High Say/Do ratio, High responsiveness and agility Pro-active, Flexible, Autonomous Problem solving oriented Business acumen Leadership capabilities to energize the local team, and create the positive momentum At ease with IT tools, incl. MS suite office English - full professional proficiency French - full professional proficiency would be a strong asset

Additional Information

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Relocation Assistance Provided:

No