Job Description

Work Term: Permanent Work Language: English Hours: 30 to 35 hours per week Education: No degree, certificate or diploma Experience: 3 years to less than 5 years

Work setting

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Retail service establishment Rural area Liquor and wine store Convenience store Gift shop Coffee shop Second hand store Retail business Bed and breakfast

Tasks

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Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Address customers' complaints or concerns Supervise office and volunteer staff Plan and co-ordinate activities of housekeeping supervisors and crews Oversee the operation of company Negotiate with suppliers for the provision of materials and supplies Establish or implement policies and procedures for staff Develop and implement policies and procedures for daily operations Arrange for and oversee maintenance activities Food preparation

Supervision

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3-4 people

Computer and technology knowledge

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Point of sale system Electronic scheduler Accounting software Word processing software Inventory control software Computerized bookkeeping system Electronic mail Spreadsheet Adobe Acrobat Reader MS Outlook

Area of work experience

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Restaurant Tourism

Area of specialization

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Shipping and receiving Trading Property management

Security and safety

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Criminal record check

Transportation/travel information

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Own transportation Own vehicle Willing to travel Public transportation is not available

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Standing for extended periods

Personal suitability

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Adaptability Analytical Collaborative Creativity Efficiency Goal-oriented Hardworking Integrity Outgoing Positive attitude Proactive Time management Client focus Efficient interpersonal skills Flexibility Interpersonal awareness Judgement Organized Team player Maturity Patience Resourcefulness Ability to multitask

Screening questions

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Are you available for shift or on-call work? Are you available for the advertised start date? Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? Do you have the above-indicated required certifications?

Green job

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Involves duties and responsibilities that lead to positive environmental outcomes

Health benefits

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Dental plan

Support for persons with disabilities

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Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

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Participates in a government or community program or initiative that supports newcomers and/or refugees Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

Support for youths

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Participates in a government or community program or initiative that supports youth employment

Support for Veterans

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Participates in a government or community program or initiative that supports Veterans

Support for Indigenous people

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Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

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Participates in a government or community program or initiative that supports mature workers Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

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* Participates in a government or community program or initiative that supports members of visible minorities