Job Description

Company Overview

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We are seeking a dedicated and detail-oriented Office Assistant / Customer Service Assistant to join our team. At Canasteel Jewelry, we design and manufacture high-quality jewelry for the global market using the latest technology.

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Supporting administrative team with general office duties in a fast-paced environment where the ability to be flexible and adaptable is essential. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a customer-focused mindset.

Responsibilities:

Assist with clerical duties, customer service communication, and shipping / order fulfillment Utilize Microsoft Office for various administrative tasks Provide accurate data entry and maintenance of records, documenting client interactions Adhere to preferred work methods and standard operating procedures May include assisting with other departments as needed

Qualifications / Skills:

High school diploma (College degree preferred) Excellent computer skills and proficiency with Microsoft Office Suite (Excel, Word, Outlook) Experience using CRM software (Zoho) an asset Exceptional accuracy and attention to detail Excellent problem-solving skills Excellent interpersonal, oral and written communication skills Strong organizational and time management skills, ability to handle multiple tasks and prioritize work Customer service skills such as empathy, patience, and positivity Proven ability to adapt to change in a fast pasted environment Ability to work independently and as part of a team Willing to contribute, take initiative and foster a positive work environment Must be punctual, reliable and have a desire to continually learn & improve Strong sense of professionalism and discretion required E-commerce experience an asset
This position offers the opportunity to work with a dynamic team in a fast-paced environment. If you have the required skills and are interested in joining the Canasteel Jewelry family, please send your resume and cover letter to: lara@canasteeljewelry.ca

Only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

Dental care Extended health care On-site parking Vision care
Work Location: In person