Job Description

About SilkStart Technology Inc.

SilkStart Technology Inc. is a forward-thinking technology company delivering innovative solutions to help organizations grow, streamline operations, and embrace digital transformation. Our team is passionate about combining cutting-edge technology with exceptional customer experiences, and we are looking for a seasoned leader to help guide our business into its next phase of growth.

Position Summary

The General Manager will be responsible for overseeing the day-to-day operations, strategic direction, and financial performance of SilkStart Technology Inc. This role requires a results-driven leader with strong business acumen, operational expertise, and the ability to foster a culture of innovation, accountability, and continuous improvement. The General Manager will report directly to the Board of Directors/CEO (depending on structure) and play a key role in scaling the company's market presence.

Key Responsibilities

- Develop and execute strategic plans to achieve company goals and drive sustainable growth.

- Lead, mentor, and manage departmental teams (sales, marketing, product, technology, customer success, and operations).

- Oversee financial performance, budgeting, forecasting, and reporting to ensure profitability and compliance. - Identify new business opportunities, partnerships, and market segments for expansion.

- Ensure effective operational processes, policies, and systems are in place to support company growth and scalability.

- Champion customer-focused strategies to maximize client satisfaction, retention, and engagement.

- Monitor industry trends, competitor activity, and emerging technologies to maintain SilkStart's competitive edge.

- Represent the company to stakeholders, clients, investors, and external partners.

Qualifications

- Bachelor's degree in Business Administration, Technology Management, or related field; MBA preferred.

- 8+ years of progressive leadership experience, ideally within the technology or SaaS sectors.

- Strong understanding of technology-driven business models and digital transformation.

- Proven experience driving revenue growth and operational efficiency.

- Exceptional leadership skills with a focus on team development and cross-functional collaboration.

- Strong financial acumen with experience managing budgets and P&L responsibility.

- Excellent communication, negotiation, and stakeholder management skills.

- Entrepreneurial mindset with the ability to adapt in a fast-moving and evolving environment.

What We Offer

- Competitive salary and performance-based incentives.

- Comprehensive health and wellness benefits.

- Professional growth opportunities with a dynamic, innovative company.

- A collaborative and mission-driven culture.

Job Types: Full-time, Permanent

Pay: $125,000.00-$175,000.00 per year

Benefits:

Dental care Extended health care Life insurance Vision care
Work Location: In person