Job Description

Sioux Lookout, ON P0V, Canada



Job Type





Full Time

About the Job

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We are seeking a dynamic and experienced General Manager to oversee operations across two store locations. The ideal candidate will be a hands-on leader with strong operational, financial, and people management skills. You will ensure both stores run efficiently, meet performance goals, and provide an exceptional customer experience.

Key Responsibilities

Oversee daily operations across two store locations to ensure efficiency and consistency. Ensure compliance with all food safety, health, and workplace regulations. Manage inventory, purchasing, and vendor relationships to maintain proper stock levels and minimize waste. Lead, train, and motivate team members to achieve operational excellence and a positive work environment. Conduct staff performance reviews, set goals, and support ongoing development and training. Address performance issues, conflict resolution, and disciplinary actions when necessary. Maintain high standards of customer service and resolve customer inquiries or complaints promptly. Monitor daily sales, costs, and KPIs to ensure profitability and operational targets are met. Control budgets, reduce waste, and implement cost-saving strategies to maximize efficiency. Support marketing and merchandising initiatives, including promotions, seasonal displays, and signage. Maintain product quality, freshness, and presentation to meet store standards and customer expectations. Collaborate with teams to develop new products and stay ahead of market trends. Develop and implement strategic plans to achieve store goals, including sales targets, cost control, and customer satisfaction Managing store budgets, analyzing financial reports, and implementing cost-saving measures to maximize profitability. Use Microsoft Office, Teams, Planner, and Dayforce for scheduling, payroll, and communication. Communicate regularly with ownership to align business goals and store performance.

Qualifications

Minimum

3-5 years of management experience

in retail, grocery, or food service operations (multi location experience preferred). Strong leadership, coaching, and team development skills. Proven ability to manage budgets, control costs, and meet sales targets. Excellent organizational, problem-solving, and communication skills. Proficient in Microsoft Office and comfortable with scheduling and project management tools (Teams, Planner, Dayforce). Commitment to exceptional customer service and operational excellence.

Benefits

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What We Offer

Competitive salary based on experience Benefits package and RRSP/DPSP Opportunity to lead and grow with a respected local business Collaborative and supportive work environment


Apply with Cover Letter & Resume to:

Liz Ward, Human Resources Manager

Email: hr@freshmarketfoods.ca







Red Pine Convenience is an equal opportunity employer. We encourage all interested applicants to apply! Reasonable accommodations will be provided during the hiring process.