Job Description

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.



Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles--from bush flying to commercial aviation--and are celebrated for their rugged durability, operational versatility, and excellence in performance.



Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.



The General Manager is responsible for our Mid-Canada Mod (MC2) and Avionics Design Services (ADS) locations based at Waterloo and Pearson airports, reporting to the Vice President, MRO and Asset Management. This leadership position will drive safety culture, motivate, and lead people to achieve business results, all while meeting customer expectations. The successful candidate will oversee all aspects of our operations, from strategic planning to daily management, ensuring that we maintain our position at the forefront of technological innovation and operational efficiency. This role requires a strategic thinker with a proven track record of success in the aerospace industry, who can lead teams effectively and drive the company towards its growth objectives.

Duties & Responsibilities

Leadership and Strategy:

Provide visionary leadership and develop strategic plans to enhance our market position. Builds a 'one team' culture, continue to ensure highest level of engagement and efficiency. Demonstrates leadership to supervision and hourly employees to ensure consistent quality of work. Hires, supervises, directs and develops staff, monitoring performance in accordance with goals and objectives. Leads, coaches and mentors staff recognizing the importance of leadership, supervisory and technical training. Develops and sustains a flexible, engaged workforce encouraging staff to pursue opportunities that complement their skills and experience. Works collaboratively with staff to resolve technical or interpersonal issues encountered while doing their work; monitors work assignments ensuring they have the appropriate resourcing and tools. Facilitates information sharing to transfer knowledge and experience and increase the efficiency and effectiveness of the team. Encourages employee engagement and contribution through recognition of contributions, solicitation of input to operational issues/bottlenecks, transparency in progression/promotion opportunities and other engagement opportunities.

Operations Management:

Drives a safety culture; ensures work is carried out in accordance with organizational safety, quality standards and all other applicable policies, regulation and/or legislation. Accountable to set and achieve the business metrics including schedule adherence, labour efficiency, safety and overhead expenses. Drives efficiencies in all areas of the operations and focuses team on continuous improvement of same. Ensures the on-time fulfillment of customer orders within the specifications and ensuring the highest customer satisfaction. Encourages and implements new and innovative ideas for improving program performance and keeps current on industry best practices. Facilitates effective production, supply chain, program management, and continuous improvement by working closely with cross functional departments within the organization. Ensures effective execution of project plans and schedules. Escalates potential problems, work interferences, budget variances or schedule difficulties.

Financial Oversight:

Manage financial performance including budgeting, forecasting, and cost control. Achieve profitability targets and operational efficiencies.

Customer Relations:

Build and maintain strong relationships with key customers. Understand customer needs and expectations to deliver exceptional service and solutions.

Regulatory Compliance:

Ensure compliance with all regulatory requirements and industry standards. Prioritize safety, quality, and environmental stewardship.

Qualifications

University Degree or equivalent (Business, Engineering, Manufacturing, Aerospace). 10 + years' experience in senior leadership roles within the aerospace industry. Prior experience managing functional area management (e.g., production management, quality, supply chain, etc.). Experience with full P&L ownership. Strong entrepreneurial leadership capabilities with the ability to inspire and motivate teams toward achieving ambitious goals. Proven problem solving/continuous improvement skills. Strong communicator, both verbal and written. Excellent financial acumen with proficiency in managing budgets, P&L statements, and financial forecasts. Ability to build relationships and negotiate effectively with stakeholders at all levels. Microsoft Office (Outlook, Word, PowerPoint, Excel).

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

Work with a team that makes a true difference in the world- making it possible for people to travel around the globe efficiently, comfortably and safely. We've manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none. Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees. With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it's tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

Competitive wages Paid vacation Extended health benefits (medical, dental, vision, paramedical) Life insurance RRSP/DPSP Plan Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.



At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.



Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.