General Manager

Greater Sudbury, ON, CA, Canada

Job Description

The Executive Director is the individual who directs and supervises the operations of all departments and the care and well-being of the residents of the Retirement Home. The Organizational Chart outlines the form of the organization and shows the chain of command. He/She manages all aspects of the resident's life, including meals, activities and social programs, and the delivery of care, to ensure a vibrant, diverse, and consistent environment for the residents to participate in. The individual is also responsible to maintain certain health and safety guidelines, such as promoting the utmost safety and concern for the well-being of residents, staff guest, and contractors.

The Executive Director also ensures all personnel associated with their department, including volunteers, and students have the necessary certification, documentation, and training to carry out the duties and tasks required at the home. The Executive Director is also given the responsibility of ensuring all RHRA Legislated Requirements are adhered to, documented per legislation in an organized state to present at any time to RHRA inspectors, the Operator, and/ or the Board of Directors. The Executive Director is given the responsibility of the overall management and oversight of the home's departmental budgets, staff contracts, and records, as well as resident files. All information is to be secured and organized appropriately to ensure the business of the home is managed in a professional manner. Furthermore, all budgets presented by the Operators shall adhere too; unless authorization has been granted or circumstances relating to the well-being of residents and staff require expenditures beyond budgetary schedules.

MAJOR DUTIES AND RESPONSIBILITIES

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The following duties and tasks described are a guideline for the Executive Director to follow, but not limited to those described and may at the discretion of the owner be expanded upon.

To ensure the legislated needs of the residents as described by the Retirement Home Regulatory Authority (RHRA), and the Ontario Retirement Communities Association (ORCA) are maintained in full at all times. Furthermore, to maintain and follow the standards and procedures as outlined in the Company Policies and Procedures Manual. To ensure all staff working for the Residence is trained in accordance with the guidelines and has the appropriate certifications that are required by the RHRA, Municipal Licensing, Professional Associations, Provincial and Federal Regulations. To ensure the care of the residents and maintain where necessary all proper record keeping and documentation of each resident as required by the RHRA, including admission, care records, and regular updating that may be required due to the changing environment or needs of the resident. To ensure a vibrant active lifestyle for the residents by overseeing and ensuring programs are planned, promoted, and delivered by the designated manager of the Sundial's Social Programs. The Executive Director shall ensure that all programs for the residents are easily read and interpreted, and distributed in a timely fashion. Where applicable, the Social Calendar will be posted on the home's special television channel. To prepare and schedule staff work schedules in a timely fashion, and post all bi-weekly schedules in a fair and equitable manner. The Executive Director shall review all bi-weekly schedules with their designated managers to ensure compliance within budgeted hours. Ensure that budgeted labor hours are adhered to and variance reports are completed and forwarded in bi-weekly reports.

TYPICAL TASKS

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Comply with all regulations in the operation of the residence in order to provide a safe and secure environment. Ensure proper charting and documentation are undertaken when a resident is admitted. Including all care, dietary, activation, and other needs or requirements. Maintain responsibility for the administration and enforcement of all regulations relating to staff, volunteers, or paid public members entering the property to provide maintenance, and or volunteer programs. Establish in writing, procedures as to be followed in the event of an outbreak; organize and prepare staff to assist in the event the home's services or care are limited due to such an occurrence. Ensure that the designated areas utilized for residents, staff, or visitors are free from hazards and adequate supervision is provided at all times in the preparation of all programs. Perform regular workplace inspections, and conduct safety talks. Plan for a safe physical and psychological environment for the residents and staff. Correct or commend health and safety performance by staff. Ensure all staff are adequately trained, and appropriately understand the expectations of behavior and interaction with the residents, fellow staff, and guests. Undertake supervision of all stored items related to all inventory in the residence. Ensure the proper care and storage of these items, and at all times these are secured. Consistently review the activities calendar, menu, care programs, and their preparation to ensure their delivery in an efficient and effective manner. Ensure staff promotes an active lifestyle by scheduling weekly outings, and coordinate community volunteers to assist in outreach trips. Ensure all managers and department heads purchase all the necessary provisions as required and within their departmental budgets. Provide oversight and review in a consistent manner to maintain these budgets within the guidelines provided. Purchase items and other essentials that may be required in the operation of the residence in order to maintain occupancy levels. Develop an annual budget with the cooperation of the Operators in marketing and advertising the residence. Ensure all social activities are duly documented and appropriately organized and supervised. This would include, but is not limited to special events, use of the company vehicle, community promotions, and those costs for the delivery of the residences activity programs. Participate in weekly scheduled meetings with all managers and staff. Ensure a concise and organized chain of command in preparation for these meetings. All managers should be apprised of new resident admissions, resident discharges, scheduled events, and their responsibilities pertaining to everything discussed. Minutes shall be recorded in an Executive Summary and forwarded weekly to the operators and Board of Directors. Schedule and participate in all resident council meetings, food committee, or other resident meetings as required.

PROFESSIONAL DEVELOPMENT

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To continually attain broader knowledge of the retirement industry as it relates to seniors; and to strive to improve management, teaching skills, and problem assessment and resolution.

Keep abreast of current trends and developments in the Residential Care Industry, and the care of residents as it relates to the delivery of social programs to the residents of the Sundial Lakeview Retirement Residence. Seek and recommend available educational opportunities. Assume responsibilities for the continuing education of personnel and the professional development of staff by the application of good management techniques and evaluation interviews.
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WORKING CONDITIONS

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Exposure to all resident programs through regular resident contact. Available at all times to participate in Resident Committee meetings. Stress from the constant need to handle interruptions during the workday by residents or staff. Stress from dealing with the need to manage staff and residents within legislative, budgetary, and time constraints. Regular stress from dealing with residents and staff who may be in emotional distress themselves

Job Types: Full-time, Permanent

Pay: $85,000.00-$95,000.00 per year

Benefits:

Dental care Extended health care Life insurance
Work Location: In person

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Job Detail

  • Job Id
    JD2919511
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Greater Sudbury, ON, CA, Canada
  • Education
    Not mentioned