General Manager For Busy East Toronto Coffee Shop
Toronto, ON, CA, Canada
Job Description
Are you a coffee leader? Can you keep your head in a rush?
We are seeking a coffee shop leader that with a strong background in food and beverage management, excellent customer service skills, and a love for coffee culture.
As a growing coffee brand, we are looking for dynamic leaders that are seeking a consistent income and with a flexible work schedule.
Duties
Supervise daily operations of the coffee shop to ensure high-quality service and product standards. Train, mentor, and manage staff to deliver exceptional customer experiences. Develop and implement operational policies and procedures to enhance efficiency. Manage inventory, order supplies, and maintain equipment to ensure optimal performance. Create and maintain a positive work environment that encourages teamwork and collaboration. Handle customer inquiries, feedback, and complaints in a professional manner. Monitor financial performance, including sales tracking and cost control measures. Plan and execute promotional activities to attract new customers and retain existing ones.
Skills
Strong leadership abilities with experience in team management. Excellent communication skills for effective interaction with customers and staff. Knowledge of coffee preparation and dialing in a grinder are a must. Have over 3 years in coffee. Proficient in inventory management and basic financial reporting. Strong problem-solving skills with the ability to make decisions quickly under pressure. Customer-focused mindset with a passion for delivering outstanding service.
Job Type: Permanent
Pay: $175.00-$300.00 per day
Additional pay:
Retention bonus Tips
Schedule:
Monday to Friday Weekends as needed
Work Location: In person
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Job Detail
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Job IdJD2562150
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationToronto, ON, CA, Canada
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EducationNot mentioned