Job Description

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.
You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine creating a place where tomorrow's leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that's why this is so much more than a job.
Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students. Join our commitment to providing responsible, healthy-eating solutions.
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Job Summary
Overview: We are currently recruiting for a dynamic and talented General Manager with exceptional people skills to join our team.
We are seeking an experienced and dynamic General Manager to oversee the operations of our Dining Commons at SFU. The ideal candidate will be responsible for managing all aspects of the operation, ensuring a high level of customer satisfaction, and leading a team of dedicated staff.
This position reports to the Resident District Manager and has a team of Managers (non-union) and unionized associates. The General Manager must be prepared to work weekdays and sometimes evenings and weekends
Now, if you were to come on board as one of our General Manager (Food Services), we'd ask you to do the following for us:

• Manage client relations
• Ensure customer satisfaction.
• Manage staff
• Menu planning
• Ensure compliance with strict quality assurance, health & safety and environmental programs

Think you have what it takes to be one of our General Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role

• Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, high-volume retail food service environment. Experience managing a large team of associates and managers is a must.
• Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).
• Proven financial management skills, including ability to control product and labour costs and analyze information.
• Experience working with high volume operations with multiple food concepts.
• Proven experience as a General Manager or similar role in the food service industry.
• Strong leadership and team management skills.
• Excellent client relationship and communication skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety and sanitation regulations.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in Microsoft Office, Excel and Word.
• Knowledge of any POS System is an asset

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.

Skills Required