Job Description

Job Title:

General Manager / Event Manager

Location:

Windsor

Type:

Full-Time

Salary:

$85,000 + Performance Bonuses

Overview

We are seeking an experienced General Manager / Event Manager to oversee all operations of our banquet and event venue. This role includes event coordination, staff leadership, facility management, and client relations to ensure exceptional guest experiences.

Key Responsibilities

Event Management

Plan and execute weddings, corporate events, and private functions.

Develop timelines, layouts, and coordinate with vendors.

Oversee event setup, execution, and teardown.

Staff Leadership

Recruit, train, and supervise banquet staff.

Create schedules and manage labor costs.

Maintain a positive, professional work environment.

Client Service

Act as primary point of contact for clients.

Conduct tours, manage inquiries, and resolve issues promptly.

Facility & Operations

Ensure venue cleanliness, safety, and regulatory compliance.

Oversee repairs and maintenance of the building and equipment.

Manage inventory, supplies, and cost control.

Sales & Marketing

Promote the venue through networking and social media.

Support marketing materials and event package development.

Maintain strong client and vendor relationships.

Administration & Finance

Prepare contracts, invoices, and manage billing.

Maintain accurate booking and financial records.

Provide performance reports for ownership.

Qualifications

Bachelor's degree preferred; relevant experience considered.

3-5 years in hospitality or event management, including leadership.

Strong organizational, communication, and customer service skills.

Flexible availability, including evenings and weekends.

Proficiency with event software, Microsoft Office, and social media.

Knowledge of food and beverage regulations.

Valid driver's license and reliable transportation.

Physical Requirements

Ability to stand for long periods and lift up to 25 lbs.

Benefits

Health insurance and paid time off

Professional development opportunities

Collaborative, supportive work environment

How to Apply

Submit your resume, cover letter, and relevant certifications to directors@serbiancentre.com

Job Type: Full-time

Pay: From $85,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person