Job Description

Description:

Job Title:

General Manager

Department:

Administration

Reports To:

Chief Executive Officer

Status:

Salaried

Location:

Chambly, QC

SUMMARY

Under broad supervision of Chief Executive Officer, the Managing Director is responsible for maximizing motorcycle units and PG&A sales, the marketing plans, and the profitability of the organization in the Canadian market. Oversees the organization's daily sales, marketing operations, and acts as the communication point of contact for the company in public at internal and external events. Maintain active communication and alignment with executives of North American Inc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leads KTM Canadian subsidiary business. Develops and implements strategic plans in alignment with VPs'. Monitors performance of Canadian subsidiary, builds and maintains an effective team of local professionals. Keep the North American executive management team up to date with business developments in the Canadian market; reports on actual/target comparison/KPI progress. Daily communication with the Sales, Marketing, Operations, Finance, Legal, and HR departments. Manages all aspects of Canadian budget and works closely with Finance department. Drives profitability of the business in Canadian operations. Assumes accountability for company operations, while directly responsible for day-to-day decisions. Identifies risks and ensures appropriate strategies are in place. Represents all of the company's brands in Canada and represents the company in the best light possible; works within a multi-brand environment and collaborates closely with Marketing. Develops and maintains relationships with related associations, industry, and government agencies and officials that are in the best interest of the company. Initiates campaigns and lead promotional activities. Keeps abreast of products, market conditions, competitive activities, and industry trends. Responsible for supervisory duties including hiring, firing, scheduling, timecard approvals, performance evaluations, coaching, training, disciplinary actions, task assignment, goal setting and team meetings/communications. Provides guidance, professionally develops, and empowers direct reports, while ensuring workflow and processes are to maximum efficiencies for business necessities. Perform other duties as assigned.

Requirements:

EXPERIENCE REQUIREMENTS:

Generally, requires a minimum of five to ten (5-10) years of experience in sales and marketing within the motorcycle or power sports industry. Prior management experiences is required. Required proficiency in Microsoft Office Suite.

EDUCATION REQUIREMENTS:

Bachelor's degree or equivalent experience in related field required.

OTHER SKILLS AND ABILITIES:

Generally, requires the ability to demonstrate the following:

High degree of tact and professionalism in interpersonal communications and teamwork with internal and/or external customers. Strong team management and coaching skills. Superior work ethic, productivity, efficiency, and attendance. Adhere to all company policies, procedures, safety regulations, local/provincial and federal employment laws, etc. Excellent organization and attention to detail. Strong time management skills. Multi-task in a fast-paced, deadline driven and constantly changing environment, Flexibility to switch gears with little notice. Prioritize workload and understand when to escalate potential issues. Basic math skills. Internal and external customer focused. Analytical abilities. Self-motivated with ability to use own initiative.

SUPERVISORY RESPONSIBILITIES:

Yes

JUDGEMENT/REASONING ABILITY:

Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise, and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.

PHYSICAL DEMANDS:

The following physical demands are generally representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to see, talk, hear, and speak; sit, stand, and walk; use manual dexterity in hands and fingers; reach with hands and arms; kneel, bend and stoop; and


Ability to lift, move, carry up to 35 pounds less than 5% daily


Able to sit at a desk and use/view computer 90% daily


Able to talk, hear and speak into a telephone 60% daily


Able to stand, walk, bend, stoop, twist, squat 20% daily

WORK ENVIRONMENT:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

Noise in the work environment is generally considered low to moderate. Fast-paced environment with multi-level distractions. Professional, yet casual office work environment. Ability to work extended hours as required. Ability to travel as required; travel is expected, approximately 50% in this position.

Required Pre-Hire Screenings:

* Canadian criminal background check