Job Description

Our client is seeking a highly motivated and experienced General Manager to lead their reputable and well-established Chrysler Dodge Jeep Ram dealership. As the General Manager, you will be responsible for overseeing and managing all aspects of the dealership\'s operations to ensure its continued success and growth. This is a key leadership role that requires exceptional business acumen, a passion for the automotive industry, and the ability to drive a high-performing team towards achieving sales targets and delivering exceptional customer experiences.

Responsibilities: * Leadership and Team Management:

• Provide strong leadership, guidance, and mentorship to the dealership\'s staff, fostering a positive and motivating work environment.
• Set clear performance expectations, conduct regular performance evaluations, and implement training and development programs to enhance the team\'s skills and knowledge.
• Instill a customer-centric mindset within the team, ensuring that every customer interaction is met with professionalism, courtesy, and an exceptional level of service.
• Sales and Business Development:

• Develop and execute sales strategies and initiatives to achieve revenue and profitability targets for both new and used vehicle sales.
• Analyze market trends, competitor activities, and customer preferences to identify opportunities for business growth and improvement.
• Work closely with the sales team to ensure effective lead generation, follow-up, and closing techniques are employed to maximize sales.
• Inventory and Operations Management:

• Oversee the dealership\'s inventory levels, ordering processes, and vehicle allocation to optimize stock and minimize carrying costs.
• Collaborate with the service and parts departments to maintain efficient operations and ensure timely vehicle deliveries to customers.
• Implement best practices in dealership operations, including adhering to manufacturer guidelines and industry regulations.
• Financial Management:

• Develop and manage the dealership\'s budget, regularly monitoring financial performance and implementing cost control measures when necessary.
• Analyze financial reports, sales data, and key performance indicators (KPIs) to identify areas for improvement and capitalize on opportunities for increased profitability.
• Customer Satisfaction and Service Excellence:

• Foster a culture of exceptional customer service, aiming to exceed customer expectations at every touchpoint.
• Address customer inquiries, concerns, and complaints promptly and professionally, ensuring a high level of customer satisfaction and loyalty.
• Marketing and Promotion:

• Collaborate with the marketing team to develop and execute effective advertising and promotional campaigns to drive foot traffic and generate leads.
• Utilize digital marketing and social media platforms to enhance the dealership\'s online presence and attract a wider customer base.

Requirements:

• Bachelor\'s degree in Business Administration, Automotive Management, or a related field (preferred).
• Proven experience in automotive dealership management with a focus on Chrysler Dodge Jeep Ram brands.
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• In-depth knowledge of automotive sales processes, inventory management, and dealership operations.
• Excellent financial acumen and the ability to analyze financial reports and make data-driven decisions.
• Exceptional communication, negotiation, and customer service skills.
• Familiarity with industry regulations, manufacturer guidelines, and market trends.
• A track record of achieving sales targets and driving business growth.
• Proficiency in using dealership management software and other relevant tools.

Join their dynamic team and take the lead in propelling their Chrysler Dodge Jeep Ram dealership to new heights of success. If you are a strategic thinker, a hands-on leader, and have a passion for the automotive industry, we invite you to apply for the position of General Manager.

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