Job Description

General Duties Security Guard

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Working assigned shifts, you will be responsible for completing investigations and incident reports. You will be expected to perform constant patrols and interact with tenants and members of the public to provide direction and promote good customer service while providing a security presence. Respond to all emergencies and take the lead role in all incidents involving violent individuals. You will be required to conduct arrests, enforce mall rules, and remove undesirables from the property.


DUTIES:



Provide exceptional customer service and respond to inquiries from the public Conduct foot patrols to prevent unauthorized entry and politely direct disruptive individuals to leave the premises Enforce rules and policies and control access to the facility Write clear and comprehensive reports including daily activity reports and incident reports Utilize two way radios and computer applications to communicate site activities


REQUIREMENTS:

Ability to pass a security clearance, to possess or working towards obtaining a security license (a valid security license is required) Valid Standard First Aid Level C or willingness to become certified Excellent verbal and written English communication skills, including report writing. Strong interpersonal and customer service skills, professional demeanor and deportment Ability to solve problems, make decisions and respond to emergencies under pressure Discretion when handling confidential and private information Physical ability to stand, sit and walk for extended periods of time High school diploma or equivalent and of legal age * Legally Authorized to work in Canada