Job Description

As part of a national team, the Gene Therapy Account Management, Associate Director (GTAM) will approach each day with a demonstrated passion for improving SCD and TDT patient care delivery. They will also demonstrate an extreme desire for achievement as well as a high level of focus and engagement.

The GTAM will be a dynamic team player that is able to self-lead in an ever-evolving environment, embody mental toughness, maintain a strategic problem-solving mindset, and effectively collaborate with internal and external stakeholders. The GTAM will be skilled at running a business and understanding the key drivers for business optimization, collaboration and pull through success. This includes but is not limited to creating and implementing strategic account plans that are based on identifying and harnessing business opportunities for significant growth across a diverse customer landscape. The GTAM will be a process and gene therapy educator while also ensuring consistent utilization and pull through of Vertex's novel investigational gene therapy.

Key Responsibilities:

• Build awareness and education for Vertex's investigational gene therapy by engaging with key stakeholders within assigned accounts and geographies (e.g., C Suite level personnel and key decision makers)
• Oversee and coordinate all Authorized Treatment Center (ATC) onboarding and activation while serving as the main point of contact for ongoing communication and engagement

• Onboard and activate ATCs to include timely outreach & engagement, kick off meetings, and coordinating all steps in the activation process such as but not limited to contracting, staff training, process overviews and project management
• Build and execute comprehensive account plans for ATCs, referral networks, and community practices while managing approved resources within approved budget
• Engage with hospital and community-based HCPs focused on hemoglobinopathies to facilitate consideration of gene therapy
• Partner with cross functional stakeholders to ensure HCPs and other account-based decision-makers have timely access to critical solutions and necessary support throughout the patient journey
• Participate in patient advocacy, outreach, and identification with local advocacy organizations as appropriate
• Facilitate and provide appropriate and timely feedback to Vertex management and key stakeholders regarding account level business trends, changes in the therapeutic landscape, business issues and opportunities
• Maintain clinical expertise in Hematology, including SCD, TDT and Hematopoietic Stem Cell Transplantation (HSCT)

Required Education:

• Bachelor's Degree is required

Knowledge, Experience and Skills:

• Minimum of 8 years' commercial or clinical experience, including previous account management and/or first line people management experience in the Biotech, Device, or specialty field sales environments, such as Cell and Gene therapy, Hematology, Transplant, Oncology/Immunology, rare disease experience or clinical experience within the SCD, TDT, Bone Marrow Transplant (BMT) or Cell & Gene settings or equivalent combination of education and experience.
• Strong clinical understanding of cell and gene therapy with the ability to manage complex treatment logistics with regulatory and compliance requirements is preferred
• Demonstrated record of successful account management in large accounts
• Proven track record of establishing and cultivating key customer engagements and relationships in a hybrid work environment (Live and Virtual: Zoom Meetings, Virtual Presentations, Other)
• Thinks broadly, strategically, and thrives in a fast-changing environment
• Proven ability to successfully communicate and execute organizational goals and brand strategies
• Exceptional organizational and time management skills
• Ability to appropriately access and handle business information in compliance with all applicable laws, regulations and / or Vertex policies
• Demonstrate initiative and willingness to work hands-on with a sense of urgency, in a fast-paced, ambiguous, and entrepreneurial environment

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Please note that Vertex requires COVID-19 vaccination for all employees working in the U.S. as a condition of employment at Vertex, subject to medical, religious or other accommodations or exemptions required by law. We believe this requirement is vital to keeping everyone at Vertex and in our communities safe. This requirement applies to both existing and new employees who may at any time work on-site at a Vertex facility or visit another location on behalf of Vertex (e.g., conferences, customer visits, etc.), including all remote employees. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.