Gaming Compliance Officer

Milton, ON, Canada

Job Description


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Position Summary:

Reporting to the Manager/Director, Compliance, this position is responsible for providing compliance audit and support applicable Great Canadian locations. The Gaming Compliance Officer is accountable for internal process review, efficient documentation and is able to identify potential problems with controls and evaluate associated risk(s). An incumbent in this role will ensure compliance with Gaming Laws, Operating Agreements, Provincial Gaming Corporation policies, PCMLTFA and the regulations thereunder, other Applicable Laws and the requirements listed within the Compliance Manual. The incumbent in this role will lead by example while contributing to a safe and welcoming work environment for all team members.

This role will require the team member to visit all the sites in the bundle on a regular basis, that includes Elements Casino in Brantford, Elements Casino Flamboro in Dundas, Elements Casino Grand River in Elora, and Elements Casino Mohawk in Milton. Your home location will be one of the above sites, depending on business requirements and proximity of the successful candidate.

Key Accountabilities:

  • Conducts compliance reviews with a focus on casino operations including, but not limited to: Security, Surveillance, Table Games, Slots, Cage, Marketing and Food & Beverage.
  • Assists the Manager/Director in the review and finalization of the compliance assessments and audits.
  • Assists Compliance Department with reviewing internal processes, documents/reports, and all activities which assure compliance with internal controls and external regulatory requirements are met.
  • Assists senior members of the team in the development and implementation of risk-based compliance reviews.
  • Routinely performs compliance risk assessments under the supervision of the Manager/Director. Escalates more complex assessments when required.
  • Supports drafting any internal policies or codes to ensure compliance with applicable gaming and liquor laws, regulations, policies, procedures, and terms & conditions.
  • Liaises with provincial regulatory agencies as the primary operational contact for site audits; assists with investigations; prepares and distributes reports and responses; follows up with sites to ensure procedural concerns are dealt with appropriately.
  • Delivering compliance training as required.
  • Communicating effectively with all appropriate operational departments and corporate office.
  • Builds and maintains strong working relationships with Team Members, corporate colleagues and external regulators and partners.
  • Exceeds guest and team member expectations by providing outstanding service to internal and external stakeholders.
  • Assists in the execution of departmental plans and activities.
  • Contributes to an engaged work environment by choosing positivity, respect, and collegiality.
  • Performing other reasonable duties as assigned or directed.
Education and Qualification Requirements:
  • Personification of Great Canadian\'s values in action: Integrity, Team Engagement, Drive to Succeed, Service Excellence and Citizenship
  • Bachelor\'s degree or college diploma in a relevant discipline such as business administration, audit, or finance
  • Minimum 3 years of gaming compliance experience.
  • Experienced and comfortable in conducting risk assessments and risk mitigation activities.
  • Knowledge of AML, privacy legislation and regulatory framework in the jurisdiction.
  • Strong knowledge of GCE policies and procedures.
  • Proven organizational and investigative skills.
  • Ability to effectively write accurate and detailed reports.
  • Demonstrated ability to meet internal and external customer expectations through timely, effective, and service-oriented communication.
  • Strong organizational, multi-tasking and prioritizing skills and ability to work under pressure.
  • Proficient with MS Office including Word, Excel, PowerPoint, and Outlook.
  • Maintains an acceptable criminal & background record check.
  • Valid driver\'s license.
About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?
  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your clients!
  • You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
  • Freedom to Innovate: supports new and better ways to be successful.
  • Be your Authentic Self: environment that values diversity as a source of strength.
  • This isn\'t your typical "corporate" job. We work hard and we have fun!
The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming

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Job Detail

  • Job Id
    JD2234057
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Milton, ON, Canada
  • Education
    Not mentioned