Job Description

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Do you have the ability to strike up a positive conversation with anyone? Elements Casino Chilliwack is currently looking for a Gaming Attendant to join our team! Under the direct supervision of the Gaming Manager, the Gaming Attendant is responsible for a variety of duties including but not limited to, customer service, card selling, cash handling, processing jackpots, calling games, and completing detailed paperwork; all while contributing to a safe and welcoming work environment for all employees. If you have the drive to become a part of a leading gaming and entertainment destination in Chilliwack apply today!

DUTIES & RESPONSIBILITIES:

• Welcome, inform and serve guests promptly, professionally, and positively.
• Verify, confirm, and assume responsibility for inventory, assets and floats as issued.
• Reconcile bingo paper inventory, assemble, and issue floats, assign, and issue cards and help to complete any other duties in preparation for a session.
• Operate key equipment and computerized operating systems efficiently and effectively.
• Calculate and enter game payouts into operating systems with accuracy.
• Secure and control all areas of the bingo cage including but not limited to guest service stations, assets, and inventory.
• Process bingo jackpot payments and supporting documentation.
• Assist with guest inquiries, sales, card verification and inventory reconciliation in a pleasant and professional manner in compliance with cash handling procedures, internal controls, company policies and procedures and/or BCLC Lottery corporation policies and procedures, report any violations and escalate to the appropriate level as necessary.
• Check equipment, terminals, monitors, etc. prior to commencing a session to ensure adequate functionality.
• Be familiar with the schedule and staffing in place with an awareness of session format, related details, promotions, and specials offerings.
• Maintain an adequate cage supply of necessary inventory and products.
• Complete deposits, data entry, session paperwork and necessary reports
• Communicate effectively and professionally with each guest providing prompt, great service to ensure an enjoyable gaming experience.
• Maintain good rapport with colleagues ensuring a professional, productive, and supportive work environment.
• Comply with licensing laws, health and safety and other statutory regulations.
• Perform other duties as assigned or directed.

QUALIFICATIONS

• High School Diploma; post-secondary education an asset
• Minimum 2 years cash handling experience in a guest service position
• Working knowledge of computers, ability to operate adding machines, currency counters and other similar equipment.
• Ability to successfully obtain a Criminal Record and Credit Check
• Ability to exceed internal and external guest expectations through timely, effective, and service oriented communication.
• Professional attitude and appearance, strong interpersonal skills, and a team player
• Must possess excellent verbal, written and organizational skills.
• Reliable and dependable with demonstrated commitment to service excellence.
• Must be available to work a variety of shifts including days, nights, weekends, and statutory holidays.
• SIR certification

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

About the Team:

IT\'S ALL HERE

It\'s hard to beat the excitement of a casino gaming floor. Elements Casino Chilliwack offers everything from watching the game, to live entertainment, to the chance to win a big jackpot. The next thrill is around the corner.

Great Canadian Gaming