Job Description

Job Title: Gallery Officer

Location: Victoria, BC

Hours: Part-time; minimum 4 hours/week, averaging 8-16 hours/week. Must be available Tuesdays, with occasional Thursday evenings and weekends.

Salary: $21.63 per hour (Effective March 22, 2025) - Unionized Position, CUPE Local 410, Pay Grade 2

About Us:

The Art Gallery of Greater Victoria (AGGV) stands as a beacon of culture and community, nestled just 20 minutes from downtown Victoria in a serene park-like setting. Established in 1951 and housed in both contemporary exhibition spaces and the historic 1889 Spencer mansion, AGGV is not only the largest public art gallery on Vancouver Island but also one of the most significant in Canada, boasting an impressive collection of over 20,000 pieces of visual and decorative arts. As a growing non-profit organization, we are committed to excellence, innovation, diversity, and inclusivity, firmly believing in the power of collaboration to achieve our goals.

About the Role:

The Gallery Officer is a key member of our front-of-house team, supporting both the safety and enjoyment of all who visit the AGGV. This multifaceted position combines elements of security, visitor services, and technical support, ensuring that exhibitions and events are delivered with care, professionalism, and a warm welcome. This role is ideal for someone who enjoys interacting with the public, thrives in dynamic environments, and takes pride in maintaining a safe and welcoming gallery atmosphere.

Key Responsibilities:

Greet and assist visitors, providing information about exhibitions and programs.

Process admissions and retail transactions, following established procedures.

Maintain a clean and organized front desk and public-facing areas.

Answer the gallery's main phone line and direct inquiries to appropriate staff.

Record daily visitor statistics and update communication logs.

Monitor galleries and grounds to ensure visitor, staff, and artwork safety.

Support opening/closing procedures, including daily inspections.

Follow emergency protocols and report incidents to appropriate personnel.

Assist with event setup/cleanup and gallery-wide security during public programs (e.g., Urbanite, exhibition openings).

Support wayfinding and visitor flow during high-traffic periods.

Collaborate with internal teams to ensure smooth delivery of programs and events.

Perform basic A/V and technical support tasks as required.

What We're Looking For:

Strong verbal communication skills and comfort working with the public in a culturally diverse environment.

Ability to stand and walk for extended periods and navigate stairs.

Basic experience with computers and A/V equipment.

Ability to lift moderate-weight items and handle light setup tasks.

First Aid and/or Security certification is an asset.

Availability for evening and weekend shifts is required.

Why Join Us?

Play a pivotal role in advancing the mission of a respected cultural institution Be a vital part of delivering meaningful cultural experiences to the community. Work in a unique setting that blends art, history, and creativity. Join a collaborative and supportive team that values safety, professionalism, and service. Gain experience in both visitor engagement and cultural operations.

Commitment to Diversity and Inclusion:

We are committed to creating a diverse and inclusive workplace and strongly encourage applications from all qualified candidates, including those from underrepresented groups, such as Indigenous peoples, women, people of colour, LGBTQQIP2SA individuals, and others who may contribute to the further diversification of ideas. AGGV is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If you require any accommodation, please let us know.

How to Apply:

If you are passionate about making a difference and possess the required qualifications, we would love to hear from you! Please see full job description and how to apply on the careers page of the AGGV website here: https://aggv.ca/about/careers/

The posting will remain open until the end of the day on Monday July 21 at 5pm. We will review applications and engage in conversations with qualified candidates as they apply.

Join us at the Art Gallery of Greater Victoria and be part of a team that values your contribution and believes in your potential to help us achieve our mission.

Job Types: Part-time, Permanent

Pay: From $21.63 per hour

Expected hours: 4 - 28 per week

Benefits:

Casual dress Dental care Employee assistance program Extended health care On-site parking Paid time off
Schedule:

Evening shift Monday to Friday Weekends as needed
Work Location: In person