Job Description

As a Furniture Sales Associate at XL Furniture, you will work closely with customers to understand their needs, build trust, and guide them toward furniture solutions that suit their space, lifestyle, and budget. XL Furniture operates on a

non-commission sales model

, which allows our associates to focus on what matters most -- providing an honest, low-pressure, and high-quality customer experience rather than pushy sales tactics. Our goal is to help customers make the right decision, not just a quick one. This role blends

relationship-based sales

, product knowledge, and an appreciation for design.

Key Responsibilities

Greet customers warmly and professionally as they enter the showroom Build strong relationships by listening to customers' needs and preferences Provide knowledgeable guidance on furniture styles, materials, customization options, and layouts Assist customers through the full sales process, from consultation to order completion Accurately enter sales orders and process payments using our POS system Follow up with customers to ensure satisfaction and offer additional support when needed Maintain a clean, organized, and visually appealing showroom environment Work collaboratively with the XL team to deliver an exceptional customer experience

Qualifications & Skills

Outgoing, friendly personality with a genuine interest in helping people Mature, reliable, responsible, and professional Minimum

2 years of experience

in retail sales or customer service (furniture sales an asset) Comfortable using POS systems and handling payments Strong communication skills -- verbal and written A good sense of style and interest in interior design Ability to pay close attention to detail and accuracy Willingness to learn product knowledge and custom-order processes

Preferred (but not required):

Education or background in Art, Interior Design, or a related field

Schedule & Hours

Tuesday - Friday:

9:00 AM - 5:30 PM

Saturday:

10:00 AM - 5:00 PM

Sunday & Monday:

Closed

Compensation

Full-time position Base salary $50,000-$60,000 per year, depending on experience Bonus pay available
Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Application question(s):

How many years of Furniture Sales experience do you have?
Education:

Secondary School (preferred)
Experience:

Retail sales: 2 years (required)
Work Location: In person