Job Description

McInnis & Holloway - Where Compassion Meets Innovation

We've listened. We've modernized. We're evolving.



We've redefined what it means to work in the Funeral Services industry in 2025 - blending tradition with innovation to create a modern, meaningful, and balanced career.


The Future of Funeral Service is Here - Be Part of It

If you're an experienced Funeral Attendant looking for:

A workplace that truly values you


A stable industry - no boom or bust career rollercoaster


A career with purpose and real rewards


A once-in-a-career opportunity

A Work-Life Balance That Actually Works

We offer 75 hours bi-weekly with every third weekend off. Core hours are 8:30 am - 4:30 pm with modified hours for scheduled evenings or longer days. But if you want more flexibility, our Piecework Program puts you in control:


Take on extra shifts only when it fits your life


Earn above time-and-a-half for those shifts


In 2024, 93% of extra hours were voluntarily signed up for - because our team wanted to

Recognition That's More Than Just Words

At McInnis & Holloway, we don't just say we appreciate our team - we prove it:


No "just deal with it or it's always been that way" mentality. We listen, adapt and improve


20,000+ Kudos messages of appreciation exchanged in 2024


$45,000 in gift cards earned through our Kudos Team Building Program


A culture where your hard work is seen, valued, and rewarded

A Five-Star Funeral Home Experience

State-of-the-art facilities


Premium fleet vehicles


Commitment to professional growth and educational support through training, leadership development, and cross-training opportunities

Real Support - Not Just Buzzwords

New employees get 4 scheduled meetings per year with their manager


Veteran employees get 2 scheduled meetings per year


Built-in opportunities to be heard, supported, and set up for success

Industry-Leading Benefits & Perks

Comprehensive benefits package - healthcare, dental, and wellness programs


Bonus program, savings & RRSP matching - employer contributions to your future


Sabbatical program - take extended breaks to recharge and grow


Company events - engage with your team in meaningful ways


Professional wardrobe provided - work suits, dresses, shirts, and shoes covered


Dry-cleaning & shoe polishing services


Hands-on and supportive managers who guide and empower you to succeed

Your Role as a Funeral Attendant

This is a key role in the successful execution of providing 5-Star Customer Service to families through:


Assist in preparing and working funeral services


Setting up the chapel or church for the funeral service, as well as items that are particular to the service such as flowers, photo displays, memorabilia, or culturally specific items


Loading of funeral vehicles with required equipment


Transport of families to the service and/or graveside and to and from the home residence


Welcoming families to the chapel for funeral or visitation services


Handing out funeral service folders and providing seating guidance (ushering)


Bringing the casket or urn into the chapel and guiding pallbearers in their roles


Assisting licensed directors with daily tasks


Care and upkeep of Funeral Home facilities, equipment, grounds and vehicles


Other duties as assigned


Working comfortably around, and occasionally in contact with, decedents


Traveling across Calgary to work at various McInnis & Holloway locations


Working a set schedule that includes weekends and some holidays

What You Bring

Completion of the Funeral Director diploma or enrollment in the program is considered an asset


Professional, helpful, and caring demeanor


Able to lift and carry up to 50 kg and move a casket


Current Class 5 (non GDL) driver's license with a driver's abstract with six or less demerits


Clean driving record and insured for a minimum of 3 years


Excellent oral communication skills. A second language is considered an asset


5-Star customer service mindset


Empathy, compassion, and patience


Sensitivity to cultural practices


A clear background check (Security Clearance)


Availability to work all shifts as scheduled, including weekends and holidays with the ability to work past scheduled hours as required to meet the needs of the families we serve



If you're ready to join a team where compassion meets innovation, apply today to become a Funeral Attendant at McInnis & Holloway.




While we appreciate all applications, only those who most closely match the position requirements will be contacted. This competition will remain open until suitable candidates are found.