Job Description

DescriptionThis position is a part of the Non-Academic Staff Association (NASA).This position has a term length of 1 year plus 1 day and offers a comprehensive benefits package which can be viewed on our .Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.Working at the University of AlbertaThe University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Mxc3xa9tis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .Working for the Office of the Provost - Enrolment Systems and Service InnovationEnrolment Systems and Service Innovation, within the Office of the Provost, prioritizes collaboration and creating an environment where our teams, our partners, and students are safe to share thoughts and challenges in an effort to develop innovative solutions that support the operational and strategic priorities of the University. Through our expertise in business transformation, service innovation, and technical systems we enable sustainable solutions that improve the student experience, meet the needs of our community and position the University of Alberta to be a leader in the student experience.PositionThe Functional Analyst is a key member of the Enrolment Systems & Service Innovation team. The Functional Analyst supports enrolment focused portfolios by blending their knowledge of enrolment and student service operations with expertise of enrolment management systems utilized by the University's campus community. Through effective system configuration, the Functional Analyst ensures the University's enrolment related processes run efficiently, accurately, and on time. They also collaborate with team members and subject matter experts from across the University to improve processes and fully utilize available systems. Leveraging this unique expertise, the Functional Analyst is pivotal in the supporting the entirety of the student journey and improving the student experience at the University of Alberta.Duties

• Provides expertise and knowledge regarding the University's enrolment systems; advises business users on system capabilities and makes recommendations regarding system solutions or changes.
• Participates in system/process improvement initiatives and supports change management strategies to ensure successful implementation of new systems, functionality, and features.
• Configures enrolment systems and provides operational production support for a variety of enrolment and student service related functions (e.g., student recruitment, admissions, class timetabling, registration, tuition/fees, the student record, student financial support, student conduct, convocation, continuing education, etc.).
• Support the development of operational reports/queries and informs data requests related to enrolment systems.

Minimum Qualifications

• Related post-secondary degree or diploma.
• Minimum of two years of related experience working with student administration systems in a post-secondary environment (PeopleSoft Campus Solutions experience is ideal).
• Demonstrated competence and aptitude for working with technology.
• A thorough knowledge of University regulations, especially in the areas of registration and enrolment functions.
• A logical and analytical mind with:

• an aptitude for problem-solving.
• an ability to differentiate between solving a symptom vs. identifying the root issue.
• an ability to address current problems, while projecting and preventing potential future issues.
• Strong organizational and time management skills; an ability to complete tasks and deliver expected outcomes under tight deadlines.
• Ability to communicate effectively, collaborate with business users/stakeholders, and work harmoniously with others.
• Excellent written and verbal communication skills.
• Agile and adaptable; capable of shifting focus as priorities change.
• Self-motivated; takes the initiative and is resourceful.

Preferred Qualifications

• Knowledge and expertise in PeopleSoft Campus Solutions, Slate, MyCreds, Ad Astra, Blackbaud Award Management, Symplicity Advocate/Accommodate, and/or Modern Campus products is highly valued.
• Knowledge of PSQuery, PeopleTools, PeopleCode, SQR, XML, SQL, HTML/Javascript and Adobe products are assets.
• Business analysis certificate and experience in business process mapping using tools such as Visio, Lucidchart, etc. is valuable.
• Experience with project management methodologies is an asset.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Mxc3xa9tis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.Note: This opportunity will be available until midnight January 3, 2025, Edmonton, Alberta local time.

University of Alberta