Job Description

THIS JOB ROLE REQUIRES YOU a own vehicle.

Deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. You will be required to write reports, investigate routine incidents, respond to emergency calls quickly/efficiently and communicate within your Security Team with the highest level of respect and diligence. All Security functions will be within a retail environment and relevant experience is an asset.

Duties & Responsibilities:

Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner Ability to utilize tact and diplomacy when on duty Respond to medical emergencies and provide First Aid, CPR, or AED support until medical professionals arrive Ability to maintain and enforce access control procedures Solid understanding of emergency and standard operating procedures Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act Maintain a detailed memo book and prepare incident reports on all matters Able to conduct periodic patrols of property either by foot or by vehicle. Investigate incidents and occurrences Draft detailed incident and occurrence reports Maintain the peace, safety, and security of all patrons, clients on the property Monitor CCTV surveillance systems De-escalate emergency / crisis situations Assist emergency and law enforcement personnel Access control, line management, customer service Assist with daily operations as needed/required or directed

Qualifications & Skills:

Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours) Must demonstrated a high degree of professionalism Must have at least 1 year of prior Security experience Experience in

Mall Security considered an asset

Must have strong verbal and written communication skills Must have a strong command and fluency in the English language both written and verbal Must be able to take a Proactive approach to all onsite situations Must be capable of retaining all relevant information provided by management and designated staff Able to take constructive feedback where appropriate Must be unafraid to attend highly stressful emergency situations Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required. Must be able to handle stress and pressure and make a sound decision under duress Must be conformable working in a busy highly populated area Must demonstrate high attention to detail / observational awareness Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

What we Offer at Cancom Security:

Extensive training - In class and module based online Competitive wages Advancement and growth opportunities based on performance Clear communications, scheduling, and support

Prerequisites:

At the time of the interview, applicants must be able to produce proof of the following: Must provide proof of residence in order to ensure reliable commute to site Must possess clean criminal record Valid/Non Expired - First Aid & CPR Level B or C Valid/Non Expired - Valid Ontario Security Guard License Valid/Non Expired - Documentation (Study Permit, Work Permit, SIN, IDs etc)
Job Type: Part-time

Pay: $19.00-$21.00 per hour

Expected hours: 40 per week

Application question(s):

Permanant Resident/ Canadian Citizen?
Education:

Secondary School (preferred)
Licence/Certification:

Security Guard Licence (required)
Work Location: In person