Job Description

JOB TITLE:

Full-Time Prevention, Diversion & Access Support Worker

DESCRIPTION:

The Prevention, Diversion & Access Support Worker completes the screening and the intake protocol for individuals and families who are experiencing a housing crisis and provide diversion services and targeted prevention to resolve the immediate housing crisis. They provide outreach to engage people "living in the rough" to obtain housing assistance. They initiate referrals to other organizations as appropriate.

EMPLOYEE CATEGORY:

Full-Time, Term (Until March 31, 2026)

SALARY:

Grid 34 - HEU Community Health

NUMBER OF VACANCIES:

1 (one) vacancy

HOURS OF WORK:

Monday to Friday 9:00 a.m. - 5:00 p.m.

QUALIFICATIONS

Bachelors degree in Social Work, Psychology or other Social Sciences related discipline.

At least 2 years recent related work experience working with vulnerable populations.

OR - An equivalent combination of education, training and experience relevant to the level of work.

A valid BC driver's license and access to personal vehicle for business related purposes.

Standard First Aid & CPR.

Provincial Violence Prevention certificate.

Harm Reduction and Naloxone certificate.

Successful clearance of a criminal record and vulnerable sector check

SKILLS AND ABILITIES

Excellent interpersonal and communication skills in English both written and verbal.

Strong organizational, advocacy and time management skills.

Knowledge of theory, principles and practices of Housing First Approach, trauma-informed care and harm reduction strategies.

Full Case management cycle, participant interviewing skills, assessment, care planning, goal attainment, case note documentation, and discharge planning.

Demonstrated expertise in dealing successfully with persons with mental illness.

Highly Proficient with a variety of computer software including Microsoft Office suite, Kohezion and HIFIS.

Strong background and working knowledge of psychosocial rehabilitation processes.

Demonstrated ability to establish and maintain constructive working relationships with tenants, community groups, government agencies and the public.? .?

KEY DUTIES AND RESPONSIBILITIES

Responsible for providing support to clients and leading case management planning, activity and reporting for client supports. This requires a sound understanding of case management, navigating complex systems and substance use and mental health conditions.

Conducts in-home and community visits within Burnaby and surrounding areas.

Consult, confer, and collaborate with society team members, Social Worker, Nurse Practicioner, Property and Tenancy Team Lead and community resources to achieve excellence in client-centred care.

Performs duties such as ensuring adherence to tenancy and program agreements while taking a person-centred approach to support services for participating clients.

Support clients accessing needed resources (e.g., income supports, legal guidance, tenancy) and pursuing their personal goals (ie. employment, education and training, social and recreational activities).

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: $31.56 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Mileage reimbursement On-site parking
Experience:

Case management or support worker: 1 year (preferred)
Licence/Certification:

First Aid Certification (preferred) Non-Violent Crisis Intervention (preferred) Narcan or Naloxone training (preferred) Class 5 Drivers License and access to a reliable vehicle (required)
Work Location: In person