Job Description

Key Responsibilities:

Ensure that customer purchases are entered into the till accurately and efficiently, while offering superior customer service during each customer transaction

Use proactive customer service skills to promptly assist customers to locate merchandise and answer customer inquiries accordingly; direct pharmacy related inquiries to appropriate staff as needed

Front face product on shelves and in prescription and OTC sections; check for expired products

Direct internal and external telephone inquiries to the appropriate department staff, consistently adhering to company telephone etiquette

Responsible for light cleaning duties including: sanitizing, dusting, sweeping, and vacuuming and any other tasks as requested by the Department Manager

Assist pharmacy department with packaging and labeling of prescription orders

Prepare prescription deliveries for pick up by Roulston's Delivery Team

Any other task assigned by Pharmacy Manager or Staff Pharmacists

Key Competencies:

Superior interpersonal and customer service skills; ability to interact and build rapport with customers and co-workers

Excellent telephone etiquette

Excellent organizational skills; ability to work productively in a fast-paced environment

Attention to detail and accuracy

Previous pharmacy experience considered an asset.

Job Type: Full-time

Pay: $17.50-$18.50 per hour

Expected hours: 35 - 40 per week

Benefits:

Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance RRSP match Store discount
Work Location: In person