Job Description

Manager, Risk and Compliance

We invest in people.

Be part of a banking experience as unique as you. Tandia Financial (Tandia) is seeking an experienced and talented Manager, Risk and Compliance to join our Risk and Compliance team. Join Tandia and become a pivotal force in shaping our Risk and Compliance landscape!



You will be based at our corporate office in Burlington, Ontario working a hybrid schedule.

Role Preview

Reporting to the VP, Risk & Compliance, this position is responsible for managing the credit union's anti-money laundering (AML), fraud prevention, and as a member of Enterprise Risk Services (ERS) will work with the VP Risk & Compliance to champion the effective management of risk across Tandia.



The manager is also responsible for designing and monitoring internal AML procedures and policies relating to record keeping, reporting, risk assessment, member due diligence measures, and management control systems.



The manager will also be responsible for organizing and arranging training staff on anti-money laundering procedures and internal control framework.



This position is also the credit union's Deputy Ombudsman responsible for member complaint resolutions in addition to being the back-up for the Privacy Officer.


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KEY RESPONSIBILITIES

Anti-Money Laundering and Fraud Management

Responsible for implementation of the credit union's Anti-Money Laundering compliance regime ensuring adherence to Proceeds of Crime legislation. Responsible for all areas of fraud prevention, investigations and Work to develop AML guidance materials, training resources and Identify, investigate, report and resolve all internal control activities that are deemed Responsible for the establishment of training programs relating to money laundering, fraud prevention and risk management for staff and Board Members. Manage and/or assist in regulatory examinations and external and internal Build and maintain knowledge with respect to industry developments, standards and sound Oversee the preparation and submission of STRs within the requisite periods in conjunction with the credit union's Third-party Vendor (AML Shop). Provide proactive, constructive guidance and support to the organization on AML related Research and review of current and new regulatory requirements and industry practices to remain up-to-date and equipped to assess adequacy of existing policies and procedures. Responsible for preparation of monthly Fraud Reports, ERM and quarterly Money Laundering Reports. Acts as the Primary Designate for the credit union with the Credit Union Office for Crime Prevention and Investigation (CUOCPI) to assist with the detection, prevention and prosecution of crime as per the CUOCPI Member Handbook and the prevailing privacy legislation. Always complies with and ensures adherence to all Credit Union policies and procedures including Anti-Money Laundering policies.

Enterprise Risk Services

Assists the VP Risk & Compliance:


Facilitates maintenance of Tandia's risk inventory as a whole and for various risk categories and for significant business units and functions Facilitates the identification of risk responses (mitigators, transfer) in place. Where residual risk is assessed in excess of risk tolerance, facilitates action plan to rectify, ensures awareness and understanding by senior management, and if appropriate, the Board; or facilitates explicit acceptance and approval of the residual excess by the Board as an exception to policy. Ensures risk profile is kept current and is updated no less than every two years. Maintains database of risk inventory and risk response information. Monitors reports from internal auditors, external auditors, regulatory bodies, and others for deficiencies/breakdowns that could represent an increase in risk. Facilitates identification of emerging risks in the business environment and drawing attention thereto and facilitates identification of ownership and responses to such. Facilitates and coordinates preparation of monthly/quarterly/annual reports (including risk dashboard reports) on Tandia's risk profile for Management, the Board, and Board Committees for their oversight and reports with information on loss events and emerging risks. Participates and acts as a resource in the identification of risks in new products, ventures, initiatives and facilitates the identification of risk mitigation in place or needed. Assists in the periodic review and update of the governing policy on Enterprise Risk and conducts the periodic review of the management policy on enterprise risk. Maintains knowledge of regulator's expectations and is a liaison with the regulators including coordinating the periodic examination. Maintains knowledge of evolving standards for enterprise risk management. Assist with the development and ongoing maintenance of all aspects of the risk function, including processes, tools, and systems to identify, assess, measure, manage, monitor, and report risks.

Other

Act as the credit union's Deputy Ombudsman and be responsible for handling member complaints, investigating and resolving member complaints. Acts as back up Privacy Officer which includes the operations of the privacy program, development, implementation and maintenance of policies and procedures, compliance, investigation and tracking and reporting of incidents and breaches.

QUALIFICATIONS & REQUIREMENTS:

Education/Experience:

University degree in Finance, Economics, Business. Minimum four years' experience in the financial services industry in risk management, AML, compliance or fraud management. Strong knowledge on financial crime, legal and regulatory requirements, compliance principle and corporate governance. Strong compliance and risk control concept. Credit Union experience is considered an asset. ACAMS AML certification is required with 3 years with Anti-Money Laundering experience. Certified Fraud Examiner (CFE) is considered an asset. Proficient in Microsoft Office Suite (Word, Excel, Project, PowerPoint).

Skills:

Excellent communication skills and speaks confidently to both internal and external stakeholders and has the ability to communicate with all levels of employees. Very detail orientated especially in written reports and communication and highly confidential. Strong interpersonal and organizational skills. Demonstrated expertise and knowledge of PCMLTFR rules and regulations. Understanding of regulatory requirements applicable to Credit Unions. Strong understanding of regulatory environment and Ability to maintain and apply current and up to date knowledge effectively. Strong time management, organizational skills, and the ability to meet deadlines. Strong working knowledge of fraud detection platforms and core banking systems. Ability to maintain flexibility and productivity as business priorities shift. Proven analytical skills and decision-making ability.

Other Requirements:

Due to deadline and time constraints, the hours of work may extend beyond the normal work week. There can be numerous and varied responsibilities, which require constant prioritizing to ensure that all duties, are completed efficiently, accurately and on a timely basis. It is a requirement of this position to be able to perform well under pressure while working towards meeting established objectives within the set timeframes.

Commitment Statement

Tandia is committed to meeting the accessibility needs of persons with disabilities in a timely manner, consistent with the principles of dignity, independence, equality of opportunity and integration. Tandia is strongly committed to employment equity within its community and to recruiting a diverse workforce. Accommodation of applicants with disabilities will be provided upon request by contacting Human Resources.