Job Description

OUR COMPANY

Stratica Dermatology is a specialized dermatology practice that prioritizes excellent patient care. Our facility promotes overall wellness through dermatological services provided by experienced Dermatologist and General Practitioners with a specialization in skin. Stratica Dermatology was founded in 2005 and provides cosmetic, medical, and surgical dermatology treatments to all age groups.

PURPOSE

Stratica Dermatology is looking to add a

full-time permanent

MOA/Receptionist

to our clinic in St. Albert The ideal candidate for this role is self-motivated, posesses excellent customer service, and is a very efficient user of the computer. This individual is a good multitasker and thrives in a fast-paced environment.

RESPONSIBILITIES

Greet clients upon arrival and check them in for their appointment

Issues new patient intake forms and consent forms when needed

Answer extremely busy phones in a polite and friendly manner

Provide patients in person and over the phone with answers to their inquiries

Run UVB light therapy treatments

Perform routine cleaning of UV booths and the administration area

Help complete clinic AHS and Private billings

Help manage nursing administrative tasks such as biologic enrolments and health insurance coverage

Perform end-of-day cash-out

Go above and beyond to meet client expectations

Support doctors and other health care professionals by performing necessary administrative tasks and minor medical duties

Perform appointment bookings, reminders and follow-up calls.

Manage Juno EMR and Zenoti

Educate patients on skincare and services that the clinic offers

Accept client payments in a professional and confidential manner

Ensure the reception area is tidy and presentable, with all necessary stationery and materials

Always maintain a professional environment

Participate in employee training and customer service training as needed

Perform other duties as requested by management and doctors

QUALIFICATIONS

1+ years of proven clerical or customer service work experience (mandatory)

Previous experience in a dermatology clinic (preferred)

Hands-on experience assisting doctors and nurses (preferred)

Proficient in Microsoft Office Suite programs

Excellent communication skills, both written and verbal

Ability to work as a team and independently

Flexible availability, willingness to work weekends and evenings, should the clinic need

Possesses excellent time-management skills

If you possess the experience we are looking for, please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering Stratica Dermatology as your potential future employer!

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Benefits:

Dental care Extended health care Paid time off Store discount
Work Location: In person