Job Description

Position Summary

Under the direction of the Manager & Assistant Manager, F&B, this position is responsible for overseeing the day to day activities of the front of house Food and Beverage (F&B) operations at a multi-venue location. Must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. Contributes to a safe and welcoming work environment for all employees. Motivates, leads by example and provides a learning environment. Ensures adherence to all policies and procedures.

Above all else, must embrace and be aligned with Casino Nova Scotia's culture and philosophy of providing outstanding entertainment experiences.

Key Accountabilities

Oversees the front of house F&B operations on a shift basis of a multi-venue location; assists with the development of performance objectives and delivers performance reviews for direct reports as necessary Schedules and supervises employees; verifies time and attendance; assigns shift work assignments; ensures appropriate coverage while minimizing operating costs Completes shift reports for management and for the next shift; tracks quality and guest issues and reports to management Assists with the screening and selection of new hires; organizes and tracks training progress Assesses guest alcohol consumption to determine removal or restriction decisions and delivers message to guest Orders front of house supplies as required; may participate in monthly inventory count Supports front line F&B services as required Offers F&B expertise to internal and external customers Liaises and communicates effectively with all appropriate operational departments and employees Finds ways to

play

; you are serious about work, without being serious in your demeanor

Chooses

to make everyday a great day Stays focused in order to

be there

Delivers an exceptional entertainment experience to internal and external guests to ensure you

make their day

Develops and cultivates strong working relationships with all stakeholders: guests, ownership, employees, vendors and regulators Ensures compliance with licensing laws, health and safety and other statutory regulations Performs other duties as assigned or directed

Education and Qualifications

Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude!

Minimum Grade 12 education is required Post-Secondary education in hospitality, or a suitable combination of education and experience, is required 2 years' Food & Beverage experience is required 2 years' experience in a lead role, or 1 year experience in a supervisory role, is required Demonstrated ability to exceed customer expectations, both internal and external, through timely, effective, and service oriented communication Satisfactory attendance is required Proficient with computers and experience using MS Office and POS experience, is required

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.

We thank all applicant s for their interest and will contact those qualified to continue in the recruitment process.