Job Description

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Elements Casino Grand River is seeking a Full-Time Dual Surveillance Supervisor/ Operator!

Position Summary

Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of the casino assets, staff, and patrons. You will provide routine surveillance of the gaming floor and acting as a support unit to other departments in relation to the protection of company assets. Your attention to detail and sound observation skills will be critical as you are conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.

When acting as a Surveillance Supervisor, you will be responsible for the supervision of surveillance employees in a shift work environment, fostering a safe and efficient work environment. Your strong presence in the Surveillance Room will be vital to your management of people and interacting with internal customers while delivering exceptional customer service. You will always maintain awareness of the gaming operation, and plan, organize and direct the overall operation the shift by delegating duties, briefing/monitoring of employees, and overseeing occurrences as they develop. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies, and procedures.

Candidates must be ready and willing to work a flexible schedule including evenings, overnights, weekends, and holidays.

What\'s in it for you?

• Rate in the Dual Supervisor position will be $26.00/hour to start
• Rate in the Surveillance Operator position will be $21.00/hour to start
• Group benefit eligibility after three (3) months
• RRSP Matching after six (6) months
• Discounts on eligible Food & Beverage venues on site
• Referral bonus

The successful candidate will possess:

• A secondary diploma, with preference to graduates with a Post-Secondary education in Law and Security.
• A minimum of one (1) or more years of experience in a security related field or gaming related positions, with preference to Supervisory experience of (1) or more years
• Strong analytical, observational, organizational, interpersonal and communication skills.
• Knowledge of computer applications
• Casino Surveillance or related surveillance experience an asset
• The ability to obtain registration as a category 1 Gaming Assistant (license) with the Alcohol and Gaming Commission of Ontario

All candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights.

Working Environment Considerations

• Secure back-office environment, sitting for long periods of time, watching footage for long periods of time, non-traditional work hours

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodate is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming