Job Description

Administrative Assistant/Front Desk/Receptionist in a FUN place to work with growth

Thrive Health Ptbo is a busy multidisciplinary health and wellness clinic that is looking for our next full-time (31 hours /week) Patient Experience Coordinator to join our awesome team! Our busy clinic is located centrally in Peterborough and our team of health professionals take great care of our patients through team-based natural health care. We love our community and thrive because of our outstanding reputation - check out our > 500 Google reviews!

Our purpose is to ignite life-long potential by providing our patients with manual therapies that allows them to feel and live better. Creating an exceptional overall patient experience is an integral part of what we offer.

This position will be perfect for you if you are enthusiastic, reliable and thrive on constantly learning. You love providing an upbeat and positive customer experience and taking great care of people. You are looking for a great place to work, a place that takes care of their team members and supports their dreams. You are looking for a 'forever' career to grow and thrive.

You are interested in promoting healthy living and you are flexible, as the job description will fluctuate depending on the needs of the clinical team and their patients. You will fit in well with our fun, highly-motivated team who love coming to work each day.

This is a fast-paced position, so you are able to multi-task and prioritize efficiently while providing an exceptional customer experience. You learn quickly and are adept with technology as we use an online booking and billing system. You pay attention to details like billing, but also to people, and remember the things that make each person unique.

Check out our Super Cool team here: www.thrivehealthptbo.ca/team

We offer you:

1. Consistent schedule
2. Paid onboarding and training ($)
3. Ongoing learning support that helps you build your skillset ($)
4. Paid Stat Holidays ($)
5. Company sponsored team events ($)
6. A supportive leadership team
7. Paid team meetings and training ($)

Contact us if you have the same CORE VALUES:

? You are professional, honest, and caring
? You have an upbeat energy and believe that a team supports each other
? You believe in exceptional customer experience
? You love to work hard and have fun, while always offering your best
? You want to change lives in your community

What we ask of you:

? Commit to your onboarding so you can get up to speed quickly
? Be open to constructive feedback and be willing to learn
? Learn how to offer an exceptional patient experience on the phone - don't worry, we will teach you!
? Learn how to use software that runs the clinic (scheduling, billing, payments, etc)
? Bring a great attitude and energy to work every day!

Well, you've kept reading.

That's awesome! We would love to hear from you!

Grab this unique opportunity by

EMAILING

your

resume and cover letter (do not apply on indeed)

and most importantly, filling out this form online:
https://forms.gle/36cFrgLsMFAF4wct8

Set Hours & Schedule:

Monday: OFF Tuesday & Friday: 12:30pm - 5:30pm Wednesday & Thursday: 12pm - 7:30pm Saturday: 8am - 2pm

Starting Wage:

$18 - 20/hr

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Peterborough, ON K9J 2N4: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Location:

Peterborough, ON K9J 2N4 (required)
Work Location: In person