Full Time Team Time Operator
Calgary, AB, CA, Canada
Job Description
Full Time Team Time Operator
The Team Time Operator plays a critical role in maintaining the safety and well-being of frontline lone workers. This position is responsible for monitoring periodic safety checks, identifying missed or overdue check-ins, and ensuring immediate follow-up to confirm worker welfare. Accuracy, quick decision-making, and effective communication are essential to success in this role.
Key Responsibilities:
Monitor and Follow Up on Missed Safety Checks Review all periodic safety check-ins and promptly initiate follow-up when a check is missed or overdue. Escalate Unresolved Safety Concerns and Ensure all necessary escalation steps are taken if a worker cannot be reached or if a safety check cannot be cleared. Accurately input all escalation details, follow-up actions, and outcomes into the dispatch application. Close Escalations After Verification; Confirm the worker's welfare and properly close the case following company protocols. Respond to Internal and External Communications. Manage emails and inquiries in a timely and professional manner to support smooth operational flow. Support Safety Education; Provide feedback or clarification to frontline workers to help improve completion and accuracy of safety check-ins. All other duties as assigned
Qualifications & Requirements:
High School Diploma or equivalent required Post-secondary education in Business Administration, Criminal Justice, Health & Safety, or a related field preferred Strong attention to detail with the ability to identify and respond to urgent situations Excellent verbal and written communication skills Comfortable using dispatch or tracking software Ability to multitask and remain calm under pressure Strong problem-solving skills and sound judgment * Legally authorized to work in Canada
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Job Detail
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Job IdJD3358692
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCalgary, AB, CA, Canada
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EducationNot mentioned