Job Description

Scheduling Coordinator

We are seeking a detail-oriented and organized

Scheduler

to join our team. The Scheduler will be responsible for coordinating and maintaining schedules, ensuring efficient staffing and smooth operations. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Education

Completion of Grade 12 or equivalent related experience

2-3 years Data entry experience required.

Duties and Responsibilities:

Supervising and maintaining client and caregiver schedules using our home care platform

Manage and overseeing Caregiver time off requests, sick time and shift adjustments

Answer emails, calls and other daily communication in a timely manner

Attend community events as assigned

Ability to handle the confidential aspect of the position with discretion and professionalism

Ability to prioritize and organize workload

Respond to after hours on-call requests as needed when on call

Skills and Abilities:

Proficient in scheduling software and Microsoft Office (especially Excel and Outlook)

Experience in healthcare would be an asset.

Strong communication and problem-solving abilities

Ability to work effectively and follow through on tasks to completion in a busy work environment with many distractions- organizational and multitasking skills are a must

Ability to foster strong relationships with both Clients and Caregivers

Ability to handle sensitive information confidentially

Work Schedule:

Monday to Friday 9:30 am - 5:30 pm

Paid on call rotation

Compensation:

Monthly Bonus Incentives after three months

Benefits

Job Type: Full-time

Pay: $17.00-$18.50 per hour

Benefits:

Company events Extended health care On-site parking Wellness program
Work Location: In person