Job Description

Active Podiatry & Orthotics is searching for an energetic, knowledgeable and goal-oriented team player to join our clinic as a Receptionist. We are an organized and patient centered podiatry practice that believes in evidence-based medicine with fantastic customer service. Our clinicians and staff are proud to work with us and we thrive at what we do.

Duties include:

- Greeting patients, getting them to fill out medical history forms, helping them feel welcomed

- Answering phone calls and booking patients using EMR

- Answering all incoming emails in a timely and efficient manner

- Calling patients to book appointments after receiving faxed referrals requisitions from other physicians

- Able to work with the rest of the team and being in charge of the front desk duties

- Providing weekly & monthly performance statistics for owner on every Friday

- Helping with marketing clinic

- Going above and beyond in efficiency in customer service skills

- Collect payments from patients for services and provide them invoices

- Looking after clinic's mail and corresponding to the owner in a timely manner

- Ordering clinic supplies and keeping a log

- Keeping front desk and waiting area tidy and stocked at all times

Requirements:

- Diploma or degree in healthcare administration or medical office administration

- 1-2-year relevant experience in working in medical environment

- Advanced organization skills - from email inbox, to file folders, to EMR

- Excellent verbal and written communication skills. Written communication skills will be assessed by the quality of resume and cover letter sent

- Quick learner, and able to multi task

- Goal oriented with excellent work ethics

- Excellent memory or possess skills to help remember patients for greeting them by name

- Working under pressure with efficiency and able to prioritize tasks at hand

- Experience in working in advanced health care facilities such as dental office, medical specialists' office, and multidisciplinary teams such as physiotherapy

- A passion for health of individuals and communities

- Experience and knowledge of medical vocabulary

- Reliable and physically fit to meet the demands of work

- Reliable means of transportation

- Able to follow instructions and detail oriented

- Go getter and able to independently work and trouble shoot to solve any problems

- Excellent work ethics, punctuality, leadership and team work skills

- Excellent sales skills and self confidence

- References, and police clearance check will be required

Start Date: Immediate

Remuneration: $16/ hour training, $20-21/hour after training given skills and experience. Monthly/Yearly production bonus consideration after 3 month probation period

Hours: Hours will be decided after hiring. Either, Mon - FRI 7:30 Am to 3:00 Pm, OR 7 Am to 3:00 Pm. Hours may vary based on demand.

This is a permanent full-time position. There is much growth and potential within this position for the right individual who will consider this as a career and will work with us long term.

Interested candidates please send resume

and

cover letter via email. Please note applications dropped in person or via a different means of communication will

not

be considered. Applications sent without a cover letter will not be considered.

Job Types: Full-time, Permanent

Pay: $16.00-$21.00 per hour

Benefits:

Dental care Extended health care On-site parking
Application question(s):

What are your short term and long term goals about your career?
Education:

Secondary School (preferred)
Experience:

receptionist: 1 year (required)
Work Location: In person

Expected start date: 2025-07-17