Job Description

Description

The Operations Manager of the Ontario Distribution Centre is responsible to coordinate and oversee daily operations. This includes partnership with the Divisional Secretary for Mission Resource in formulating strategy, improving performance and budgeting. The operations Manager gives oversight to managers and staff providing front line ministry units and external partner agencies with needed merchandise.

KEY RESPONSIBILITIES:

Strategic Operations:

• Liaises with internal/external stakeholders
• Liaises with various venders, suppliers, partner agencies and corporate donors
• Liaises with Divisional Headquarters, Ministry Unit leads and front-line Salvation Army staff

Administration:

• Works with the Divisional Secretary for Mission Resource as it relates to a strategic vision for the core business of ODC
• Provide operational leadership to both direct and indirect reports (managers & staff)
• Driving change mandate through program and ministry integration with organizational objectives
• Identifying, validating, and exceeding forecasted growth opportunities
• Develop a high level of external networking relationships with food manufacturing sector, distribution sector, service sector and other companies as required
• Generate new revenue through donation support
• Focus on distribution operations by creating and managing ongoing projects
• Ensure core mandate, vision, mission, values, and service philosophy of Ontario Distribution Centre align with Divisional and Territorial strategic objectives
• Ensure operational effectiveness meets Divisional and Territorial objectives
• Fostering and ensuring program excellence
• Ensure inventory controls and followed and documented via policy and procedures
• Ensure policy and procedures are in place and followed
• Ensure all employee files are completed and up to date

Human Resources:

• Create a strong culture of cooperation between front line Ministry Units, Community Partners and External Stakeholders
• Is the direct report for Managers
• Ensure staff are aware of organizational objectives and expectations of ODC
• Implement a standard of transparency processes and communication systems that build staff morale
• Build and develop action plans that increase trust and resolve issues proactively
• Build relationship with Salvation Army Public Relations team as it relates to planning and executing Christmas programs and Toy Mountain Campaign
• Provide leadership to Management Team and staff
• Developing a coaching environment for managers (PEAC) and inspiring these leaders to do the same for their direct reports
• Ensure all staff are trained regarding accountability and the importance of theft reduction

Finance and Administration:

• Knowledgeable is financial literacy
• Develop and implement long term and short term strategic financial and operational initiatives and action plans that align with Divisional strategic plans as it pertains to ministry unit\'s asset management, asset deployment, resource allocation and training
• Provide financial leadership by developing recommendations and solutions
• Effectively addresses shortfalls and deficits securing a financially sustainable path for ODC
• In consultation with DHQ business department leads the annual budgeting process for ODC
• Develops and monitors performance indicators
• Create and enforce a culture of accountability and honesty toward all assets entrusted to ODC

Perform other duties as required

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Bachelor\'s Degree preferably in Business Commerce with at least 7 years of experience, or a combination of education and experience may be acceptable
• Valid Ontario Class \xe2\x80\x9cG\xe2\x80\x9d Driver\'s License and a current copy of a Driver\'s abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required
• Valid Food Handlers Certificate, CPR and First Aid Certificate, an asset

EXPERIENCE AND KNOWLEDGE:

• Must have more than Executive Management experience in distribution or logistics within the food services industry

SKILLS AND CAPABILITIES:

• Must have excellent customer service skills
• Must have excellent analytical and mathematical skills
• Must have excellent written and verbal skills
• Must have supervised directly 10 or more staff
• Worked or volunteered at not-for-profit organization
• Operational track record of meeting budget restraints
• Ability to multitask in a Distribution Centre environment
• Must be computer knowledgeable (Office 365, search engines, e-mail, excel)
• Able to work in high pressure environment
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities

HOURS: 40 hours per week

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.

The Salvation Army