Job Description

Job Summary Please read in Full

We are seeking a highly motivated and experienced Full-Time Dental Receptionist to join our dynamic dental team. We are a privately owned general practice with three providers and a staff of 18 employees. You will be joining a front end team. Your role will be focused on bookings. This vital role combines exceptional customer service with efficient administrative support, ensuring a smooth patient experience from appointment scheduling to insurance processing. The ideal candidate will be comfortable in a fast paced office, working evenings and weekends. We are closed for all long weekends. We have lots of free parking, close to transit, food shops and restaurants. This position we require a experienced receptionist with at least 5yrs working in the field, at time you will be working independently and experience is a must. Due to volume of resumes only qualified applicants will be contacted. This position is hiring asap. Please send resumes and cover letter to manager@pocodental.com Please include your email ( indeed emails will not be responded to)

Duties

Greet patients warmly and professionally, creating a welcoming environment at the front desk Manage appointment scheduling using Open Dental software Verify insurance coverage, benefits, and eligibility Conduct insurance verification and authorization processes to facilitate patient care and billing Collect payments, process co-pays, and handle billing inquiries with accuracy and professionalism Maintain detailed and accurate medical records Handle multi-line phone systems with excellent phone etiquette; respond promptly to patient inquiries Facilitate intake procedures for new patients, including data entry and medical history updates

Experience

Proven experience of 5+ years working as a Dental Receptionist Familiarity with dental practice management software Open Dental a plus but not required Strong understanding of insurance verification procedures Exceptional customer service skills coupled with professional phone etiquette and communication abilities Bilingual abilities are a plus but not required
Job Type: Full-time

Pay: $30.00-$35.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Company events Dental care On-site parking
Work Location: In person