Full Time Edmonton City Centre Security Guard

Edmonton, AB, Canada

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Full Time - Edmonton City Centre Security Guard

Provide a high level of customer service in a challenging and dynamic environment
Monitor site visitors, cameras, and alarm systems to ensure safety and access in accordance with the site policies and procedures
Attend and investigate security alarms and emergencies in a timely and professional manner
Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
Exercise crowd control and evict trespassers
Write clear and detailed reports, including incident, emergency, liability and day to day reports
Provide first aid and medical response when required to any person(s)
Utilize two-way radios and computer applications to communicate site activities

Job Requirements:

Excellent communication skills, both written and verbal
Strong observational and active listening skills
Excellent customer service skills
Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
Must have a flexible schedule (days, evenings, nights, weekends)
Positive attitude and willingness to learn
Ability to work well with others in order to achieve collective goals
Ability to walk 20/30km and stairs

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