Modern South Windsor office is looking for a Dental Receptionist to join our team. We have a supportive, and positive team, and great patients. We are committed to providing high quality care to our patients with the latest technology and comfort.
Your Responsibilities include:
Welcome patients and answer inquiries in person, on the phone, via email and text
Manage the daily schedule, incl. scheduling and confirming appointments, confirming and optimizing the schedule
Process insurance claims, send pre-determinations, and get insurance breakdowns
Collect payments at time of treatment
Encourage patient acceptance of dental treatments by answering questions and creating value for the proposed treatment plan. Follow-up with patients with pending treatment
Other administrative duties
Your Qualifications include:
Minimum of 2 years experience as a Dental receptionist
Knowledge of dental practice processes and workflows (scheduling, financial, and treatment coordination)
Knowledge of dental procedures, including Restorative, Cosmetic, Implants, and Invisalign
Comfortable with technology and dental practice management software (Open Dental Software is an asset)
Outstanding communications skills (verbal and written) with a warm and positive attitude
Must be passionate about building strong patient relationships and contribute to the growth of the practice
Excellent organizational skills with strong attention to detail and ability to multi-task
Great problem-solving skills and comfortable taking initiative
Ability to learn from constructive feedback to ensure continued growth
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