WITH CANADA'S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE'S NO LIMIT TO WHERE YOU CAN GO!
LEON'S IS CURRENTLY HIRING A FULL-TIME DELIVERY CLERK
Leon's is currently looking for a self-motivated part-time associte for our delivery office who is enthusiastic, hardworking and driven towards success. The ideal candidate understands the importance of customer service and enhancing the overall customer experience.
The delivery clerk position is a customer service role that involves scheduling, routing and confirming deliveries, providing delivery drivers with support, and helping customers by explaining the delivery process, confirming deliveries and answering any questions they may have. Our Delivery Office associates are regarded amongst the best in the industry because of their professionalism, integrity, and commitment to providing our customers with the ultimate buying experience.
As a member of our team, you will be responsible for:
Scheduling, routing and confirming deliveries
Helping customers by explaining the delivery process and answering any questions they may have
Providing support and assistance to the delivery drivers and helpers while on the road
Calling ahead to let the customer know that the drivers are on route
Communicating procedures around stock, assembly, estimated delivery times, ensuring a pathway to the home is clear for the delivery, freight elevator is reserved, etc
Rescheduling missed deliveries
Ensuring delivery waivers are signed before moving product
Providing exceptional customer service and helping to resolve any issues, such as no-fits, damaged products, damage to the customer's home, accidents, etc.
You provide a critical link between the delivery team, the company, and the customer. This collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon's the envy of our competitors for over a century.
What are we looking for?
Flexible working hours, days/evenings/weekends
Your outstanding communication and interpersonal skills
Your zeal to provide customer service
Your strong problem-solving and decision-making abilities
Your organization skills and keen attention to detail
ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.
Qualifications:
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