Job Description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements
Re: Job Posting

Position: Security Supervisor

Site: 1 Queen St East

City: Toronto

Status: Full-Time - Days

Hours: Saturday & Sunday - 1100-2300

Monday & Tuesday - 1000-1800

Pay Rate: $20.00 /hr.

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Position Overview:

The Security Supervisor is responsible for supervising the activities and job performance of Security Guards assigned to all areas belonging to their facility. The Security Supervisor is expected to represent Paladin Security Group as well as the facility they are assigned to.

Essential Job Functions:

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and site specific security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Guards have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager
• Scheduling
• Emails
• Reports
• Audits (nightly, weekly, and monthly)
• Access control
• Staff inspections (for additional and base building staff)
• Overseeing and recording day to day activities
• Memo inspections
• Documenting and logging important information with the shift brief (patrols, fire watch, etc)
• Emergency management skills (fire, de-escalation, use of force and medical).
• Communication with tenants and building ownership
• Vendor requests
• Ensuring debriefing is being completed properly
• Multi-tasking
• O&hs knowledge
• Ability to update and refine current practices to make it more efficient (willing to make changes)

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:
1. Immunization Record
2. A Valid Ontario Security Guard License
3. Proficient in English (both oral and written)
4. At least two years\' of security experience in a team lead role would be an asset
5. Post Secondary education in a law enforcement/security program from a recognized college
6. Working knowledge of the Trespass to Property Act and Mental Health Act
7. Superior written and verbal communication skills
8. Demonstrated punctuality and reliability, tact and diplomacy

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:
1. First Aid & CPR - Level C
2. Management of Aggressive Behavior
3. Use of Force
4. Report Writing
5. Additional courses as assigned

Upon hire successful applicants will be required to complete the following Paladin online courses:
1. Customer Service
2. Patrol Procedures
3. Diversity Awareness
4. Finding The OHS Manual
5. Paladin OHS Orientation
6. Dealing with People with Mental Illness
7. Workplace Respect
8. Slips, Trips and Falls
9. Additional courses as assigned

Certification Requirements (Any) Management of Aggressive Behaviour (MOAB) Vulnerable Sector Check Standard First Aid, CPR Level C Valid Ontario Security License Use of Force Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

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