Job Description

OverviewLEONS IS CURRENTLY HIRING A CUSTOMER SERVICE SUPERVISORWITH CANADAS MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERES NO LIMIT TO WHERE YOU CAN GO!Many of our most successful associates joined Leons in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leons can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!Presently, Leons is looking for talented applicants to join our Customer Service team, who have the drive and determination to make Leons the number one choice for the Canadian consumer.We are looking for individuals seeking a prosperous career with Canadas most profitable furniture retailer. This is a wonderful opportunity and stepping stone towards a long-term successful career.RESPONSIBILITIES

• Maintain excellence in customer service
• Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals
• Handle escalated customer service issues and offer solutions
• Ensure 100% customer satisfaction
• Lead by example by promoting teamwork within all departments
• Ensure a high-level of data entry accuracy with minimal errors
• Understand, implement and ensure compliance with all Leons policies & procedures
• Other duties as assigned

REQUIREMENTS

• Positive Attitude
• Team building skills
• Willingness to learn
• Ability to communicate clearly, both written and orally
• Strong problem solving and analytical skills
• Ability to interact professionally with our customers

WHY LEON'S?

• On going training and development to ensure your success
• A fast-paced, dynamic and fun environment with a great team
• A generous employee discount program
• Profit Sharing
• Benefits Plan

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW!