Job Description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose into your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you\'ll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry-leading training, career development, recognition and rewards. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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Passionate about everything Food & Beverage and putting a smile on our guests faces? The primary responsibility of the Banquet House Attendant is to provide our guests with leading edge banquet room set ups achieving the highest standards of service in a professional, safe and efficient manner.

What you will be doing:

• Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both guests and colleagues.
• Maintains uniform and adheres to Fairmont Hotels and Resorts grooming standards.
• Performs all the physical set-up and tear down of all meeting and function rooms.
• Provides servers, bartenders and other departments with additional items to provide service to our guests.
• Provides and refreshes ice water for all designated meetings before and during client breaks and meal periods
• Completes all assigned daily tasks and reports any tasks unfinished.
• Adheres to hotels allergy policy.
• Maintains supplies and reports any shortages or deficiencies
• Ensures all work areas are maintained in a clean and safe manner free from all potential hazards.
• Participates in regularly scheduled departmental communication meetings.
• Maintains all banquet facilities, storage areas and banquet equipment in an orderly and safe manner.
• Follows proper radio etiquette.
• Attends shift briefing and completes Banquet standard of the day.
• Adheres to Health & Safety policy and ensures safe work practices are followed at all times.
• Adheres to hotels environmental polices and procedures.
• Completes other duties as assigned.

Qualifications

• Must possess outstanding guest service skills with professional presentation.
• Detail oriented with keen attention to guest requirements.
• Previous banquet experience preferred.
• Excellent communication and interpersonal skills.
• Flexible with hours of work, including evenings and weekends.
• Must be physically fit in order to lift items weighing up to 25 kg.
• Must be able to stand and walk for long periods of time.
• Proficient in English, written and verbal.

Additional Information

Your team and working environment: Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Visa Requirements: To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.

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