Job Description

Company Description

EN(FR BELOW)


Astucemedia is a global leader in innovative creative and software solutions for real-time data visualization on live TV, studios, museums, immersive experiences, and sports venues. Our software and services enhance augmented reality graphics, virtual sets, video walls, interactive apps, and on-screen overlays across television and digital platforms.


We're a team of passionate trailblazers who thrive on creativity, collaboration, and cutting-edge technology--and we're looking for someone who's just as excited to shape the future with us.


With our proprietary Data Platform software and plugins for real-time graphics engines by Vizrt, Unreal, and Unity, Astucemedia stands at the forefront of data-driven graphics for finance, sports, and elections. Our esteemed clients include ABC News/Disney, NBC Universal, Fox Sports, CBS Sports, beIN Sports, NFL Network, BNN Bloomberg, Yahoo Finance, CBC, Radio-Canada, Sky News Arabia, Al Arabiya, Dubai TV, The Media Majlis Museum in Qatar, and Times Square.


FR


Astucemedia est un leader mondial reconnu pour ses solutions creatives et logicielles innovantes dediees a la visualisation de donnees en temps reel. Nos technologies s'integrent dans des contextes varies tels que la diffusion en direct a la television, les studios, les musees, les experiences immersives et les enceintes sportives. Nous revolutionnons les graphiques en realite augmentee, les decors virtuels, les murs video, les applications interactives et les superpositions a l'ecran sur les plateformes televisuelles et numeriques.


Avec notre logiciel proprietaire Data Platform et nos plugins compatibles avec les moteurs graphiques en temps reel tel qu'Unreal, Unity, Vizrt, Ventuz, Astucemedia s'impose comme un acteur de premier plan dans les graphiques interactifs, notamment pour les nouvelles, la finance, le sport et les elections.


Nous sommes fiers de collaborer avec des clients prestigieux tels que ABC News/Disney, NBC Universal, Fox Sports, CBS Sports, beIN Sports, NFL Network, BNN Bloomberg, Yahoo Finance, CBC, Radio-Canada, Sky News Arabia, Al Arabiya, Dubai TV, The Media Majlis Museum au Qatar et Times Square.

As a key member of our software development team, working closely with the services department, the

Full Stack Developer / Product Support Specialist

will be responsible for:

Support & Maintenance

Providing Level 1 & Level 2 support to existing clients. Performing quality checks for product releases and updates. Conducting routine health checks on client systems. Documenting client solution workflows. Logging and escalating support issues to the development team. Automating monitoring and support tasks using scripting languages (C#, Python, VBScript, SQL).

Deployment & Operations

Coordinating software releases with project stakeholders and clients. Deploying software updates across internal staging and production environments. Designing and maintaining automated deployment strategies. Administering cloud services to support development activities. Managing Windows Server failover clusters. Implementing and maintaining application monitoring solutions. Handling SQL Server deployment, maintenance, and database migration strategies.

Collaboration & Documentation

Contributing to technical documentation and process improvement. Participating in testing and quality assurance initiatives.

Qualifications

Bachelor degree or equivalent in computer science. 3+ years experience in a similar role. Experience with 2 out of 3: cloud solutions, continuous integration tools, writing PowerShell/Bash scripts Experience with some of the tools we use: AWS, Team City, MsSQL, Jira, Confluence, BitBucket, GitKraken, Windows Server, Failover Clusters A good knowledge of SQL and at least one DBMS. Have previously deployed, managed or custom-built application monitoring solutions/dashboards.

Additional Information

EN

Comprehensive Group Insurance

- including medical, dental, and online telemedicine support via

Dialogue

RRSP Matching Program

- plan for your financial future with company contributions

Wellness Allowance

- support for personal well-being (gym, sports, mental health, etc.)

Team Activities & Events

- regular social and team-building opportunities

Office in Montreal's Old Port

- a vibrant and inspiring workspace in the heart of downtown

FR

Assurances collectives completes

- incluant soins medicaux, dentaires et acces a la tele-medecine via

Dialogue

Programme REER avec contribution de l'entreprise

- pour planifier et faire croitre votre avenir financier

Enveloppe bien-etre

- soutien pour le bien-etre personnel (gym, sports, sante mentale, etc.)

Activites et evenements d'entreprise

- Moments de convivialite et team-building organises tout au long de l'annee *

Bureau au Vieux-Port de Montreal

- un cadre de travail exceptionnel au coeur du centre-ville