Job Description

OAK + FORT is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout our collections. Fueled by the purpose to enhance and explore our own personal style\xe2\x80\x94we authentically embody a place where individuality and uniqueness are celebrated.

As we continue to expand our brand across North America, we are looking for an experienced Fulfillment & Distribution Manager to help unlock further growth in our Distribution network. This is an opportunity to work for a company that values passion, excellence, and people, and to join a team of dedicated individuals who are committed to achieving success together.

ABOUT THE ROLE

We are seeking an individual with a proven track record in overseeing and optimizing Omni-Channel Distribution and Fulfillment Operations with a core focus in the retail industry. The Manager will be accountable for the success of our current and future North American Distribution network while building and implementing continuous improvement programs across to support our network growth. Among other things, you will be expected to:

Oversee Canadian Fulfillment Operations in partnership with our Canadian DC Ops Manager

Drive operational excellence in our US Distribution network through our existing 3PL

Build distribution network optimization roadmaps that align with our future business goals, including the selection and design of new Distribution Centers or leveraging 3PL partnerships

Develop and implement lean six sigma programs to improve efficiency and reduce OPEX across our North American Distribution Network

Comprehensive project management from start to finish for critical Supply Chain initiatives, including projects that involve an IT component

Own the reporting and data analysis on Supply Chain performance and KPI tracking on fulfillment and distribution operations.

Implementing best-in-class warehouse practices, including safety protocols, inventory control, and warehouse layout optimization

Develop and maintain strong partnerships with internal and external stakeholders to drive operational excellence

Develop and execute in partnership with our IT team a technology road map plan that supports current and future DC operations

Continuously innovate and create efficiencies in our fulfillment operations, including picking, packing, and shipping

Mentor team members, providing regular feedback and coaching

Ensure compliance with all regulatory requirements, including health and safety regulations

Stay up to date on the retail and distribution landscape, and developing long-term strategies to remain competitive

PREVIOUS EXPERIENCE

The ideal candidate will have over 5 years of progressive experience in Supply Chain Engineering, Fulfilment and/or Distribution Operations and deep expertise in the following areas:

Managing medium to large warehouse operations, including inbound and outbound logistics, inventory management, and order fulfillment

Developing and implementing lean six sigma programs, including process mapping, value stream analysis, and root cause analysis

Leading large-scale project development, including the creation of business cases, project management, and stakeholder engagement

Knowledge of the retail and distribution landscape, including industry trends and competitive pressures

Experience working with 3PLs, including contract negotiations and relationship management

Building technical business requirement documents (BRD), roadmaps and implementation of new software solutions such as WMS, TMS

Developing high-performing teams, including coaching and feedback, performance management, and talent development

Experience in change management, including driving cultural change and managing resistance to change

Developing and implementing sustainable processes that support long-term business growth

Data analysis and deriving initiatives and improvement programs that are data informed

BACKGROUND + CERTIFICATIONS

Bachelor\'s degree in a relevant field is a must. Candidates with the following degrees are preferred:

Industrial Engineering

Supply Chain Management

Business Administration with a concentration in Operations or Logistics

Professional certifications in Supply Chain Management, Lean Six Sigma, and/or Project Management

Knowledge of warehouse management systems and other relevant technology platforms is required. Proficiency or familiarity with the following systems are a plus:

NetSuite ERP

RF-Smart WMS

ShipHawk

High proficiency in Microsoft Excel for data analysis, reporting, and decision-making is a prerequisite

Our Hiring Process:

We strive to provide an outstanding experience to every individual who shows interest in our organization. Our goal is to ensure that you receive clear communication, regular updates and have a dedicated recruiter to support your hiring journey with us. We believe that every candidate journey should be unique, and that honesty, integrity and transparency is carried throughout.

Once you\xe2\x80\x99ve submitted your application, here is what you can expect:

A response confirming that we have received your application.

Your application will be reviewed by our recruitment team. .

Only candidates that are selected for an interview will be contacted directly by a recruiter.

Your first connection is a 30-minute phone interview with a recruiter.

You can expect potentially two additional interviews with the hiring team.

We will request references before moving to a final offer.

OAK + FORT is an Equal Employment Opportunity employer. We are committed to providing a respectful, diverse, and unique approach to hiring individuals in the communities in which we operate \xe2\x80\x93 allowing each person to be their authentic selves. Our hiring commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to any disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team.

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