About Us:
Fire & Flower is a leading, technology-powered, adult-use cannabis retailer with more than 70 corporate-owned stores in its network. The Company leverages its wholly owned technology development subsidiary, Hifyre Inc., to continually advance its proprietary retail operations model.
Shift Leader
Job Overview
The Fire and Flower Shift Leader is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
The Shift Leader maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.
All Shift Leaders are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Shift Leader is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.
Core Competencies and Requirements
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