Job Description

All Manitoba Liquor & Lotteries employees may apply.

Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Job Purpose

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The Sales and Events Coordinator is responsible for selling the Event Centre and other multi-purpose rooms (MPRs), hospitalityservices and food and beverage products to achieverevenuegoals forthe Club Regent Event Centre andCasino MPRs. The position is responsibleforshortandlongterm coordinating, planning, communicating and implementation of all assigned files and willbethe contactperson forallmajor events and functions, supporting Hospitality and Entertainment Services.

Job Responsibilities

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Conduct site tours with prospective clients, selling benefits of facility and products and addressing concerns in an effort to close sales. Assess customer requirements in relation to the facility as well as policy and procedures, and seek ways to meet needs while adhering to same. Host consultation meetings with client on event planning. Document detailed requirements regarding catering, audiovisual, room set-up, bar service, etc, as well as add-ons such as concert tickets. Develop events tools (questions, signage, and materials), procedures, rules and regulations etc. Coordinate and set-up Ticketmaster ticketing. Liaise with Food & Beverage Services to develop customized promotional initiatives, customized menu proposals for clients, etc. and to ensure all relevant issues are addressed (pricing, smooth delivery of initiatives, etc.). Plan, coordinate and facilitate weekly Banquet Event Order (BEO) meetings. Prepare custom event proposal and quote for client. Negotiate event costs and budget with clients, using sales leveraging to close sales. Prepare RFP and Budget plan for management review and approval. Coordinate and facilitate event meetings with client (internal or external) and internal departments. Create contracts to close sales. Generate sales leads via cold calls, walk-ins, referrals and telephone inquiries. Coordinate full sales cycles, from lead to close. Arrange custom menu requests and gaming & vehicle rentals. Coordinate entertainment rider related details provided by the Senior Manager, Entertainment & Procurement. Support the coordination of the main stage entertainment needs. Support the coordination of entertainment and, when required, support the entertainment buying for clubs, lounges, events, etc. Utilize floor plan software to design room configuration layouts to meet client's request for food, beverage and other services. Ensure internal/external client bookings are properly entered into the venue management system and status of bookings updated. Ensure all opportunities are logged and status is reported. Ensure all contracts and client-related documents are accurate and processed in a timely manner. Ensure the Banquet Event Orders (BEOs) are created and all event details are accurately entered into the venue management system prior to signing off on the contracts, etc. Review billing information for accuracy and approve for submission to Finance. Invoice clients and access or adjust as required. Process client deposits and payments. Provide post-event follow up and resolve client satisfaction issues through service and sales leveraging. Participate in trade shows and other community related sales activities. Create and manage a "sales leads" database. Create relevant sales reports and tracking tools. Actively participate in related industry associations and organizations to develop network of clients and industry peers. Participate in weekly meetings to review productivity and discuss future initiatives. Coordinate involvement in sponsored events in conjunction with Marketing and Community Support. Other related duties as assigned.

Primary Qualifications

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Completion of a Grade XII High School diploma or G.E.D. equivalent. Formal courses in tourism/hospitality or sales. A minimum of two years' experience in event planning, event coordination and sales. Experience in sales/marketing, with an emphasis on the food and beverage industry, is an asset. Demonstrated experience working with catered events. Experience working with current desktop productivity tools such as Microsoft Office (Word, Excel and Outlook). Exceptional communication and interpersonal skills and strong analytical and organizational skills. The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. These competencies are deemed important for the success of the position and organization. Satisfactory work performance in the preceding twelve (12) months is a requirement. Attendance rate will be a factor in the pre-screening process.

Secondary Qualifications

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A designation in Event Management, through the Canadian Tourism Human Resource Council, is an asset. Experience working with a broad range of clients from community organizations and major businesses is an asset. Bilingual French/English language skills are an asset.


All Manitoba Liquor & Lotteries employees may apply, however priority will be given to qualified employees currently in the bargaining unit. Testing may form part of the screening/selection process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.


We thank all interested applicants, however, only those selected for interviews will be contacted.

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

Discretionary Time:

Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.

Hybrid Work Model for Eligible Positions:

Remote/Office work for eligible positions.

Flex Time:

Flexible shifts and work hours for eligible positions.

Maternity and Parental Leave:

Top-up of E.I. maternity leave benefits to 93% of employee's basic earnings for 17 weeks.

Fitness Allowance Reimbursement, depending on bargaining unit:

Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.

Computer Purchase /Fitness Purchase Program:

Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.

Diversity and Inclusion:

Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.

The Together Project:

At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

Accrue up to 10 paid vacation days per year during the first 2 years of employment. Accrue 15 paid vacation days per year after 3 years of employment. Accrue 20 paid vacation days per year after 5 years of employment. Accrue 25 paid vacation days per year after 9 years of employment. Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee's long-term strategy. Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependents. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

Educational Assistance: Tuition reimbursement for eligible employees. Training: Variety of courses and programs to support skill and professional development. Career progression: Internal job posting system that provides opportunities for a variety of career paths. Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work. * Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.